Assistant Store Manager

Tory Burch•Norfolk, VA

1d•Onsite

About The Position

Tory Burch is an American luxury lifestyle brand, founded in 2004, known for its casual elegance of American sportswear, effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation, which provides women entrepreneurs in the United States with access to capital, education and community. The company seeks individuals who are prepared to work hard, create impact, and have fun. The Assistant Store Manager role is a critical leadership partner to the GM and/or AGM, providing guidance and growth to the store staff. This role partners with the leadership team to create a highly productive environment where customers have an extraordinary experience, employees thrive, and the business succeeds. The primary accountability is developing and maintaining staff selling and service skills, in addition to the day-to-day operations of running a successful business with an authentic approach.

Requirements

2-4 years of management experience in a luxury or service driven environment
Proven track record of success
Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
Occasional overnight travel may be required
Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time

Nice To Haves

Undergraduate degree (business or fashion related discipline a plus)
Prior experience as a manager a plus

Responsibilities

Monitor team sales targets and metrics
Oversee the development of clientele relationships
Set clear goals and expectations and hold your team accountable to high standards of excellence
Build a world class talent team who strives to create an exceptional retail experience
Develop and maintain staff selling and service skills (as well as your own)
Manage the day-to-day operations of running a successful business