Assistant Store Manager
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About The Position
At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store Manager must be competent in all departments, both perishable and non-perishable, to ensure the team executes all programs and processes to drive sales and efficiency. They inspire and motivate a team committed to providing superior customer service in a fast-paced and friendly environment in compliance with company safety, labeling, health, and weights and measures standards. They also oversee the entire store in the absence of the Store Manager. This role is responsible for driving store sales, team member engagement, and robust customer advocacy through strong, dynamic leadership to create success in people, processes, partners, and performance. The Assistant Store Manager positively shapes the culture in the store by modeling leadership behaviors aligned with Sprouts values. They develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members. Leading a team of approximately ten people (all Department Managers and Receivers), they motivate and develop the management team by embracing, leading, advocating, and consistently modeling Sprouts leadership behaviors. They celebrate store successes and identify/address opportunities for perpetual improvement, consistently evolving customer satisfaction by positioning and teaching team members to exceed customer expectations. In this role, the Assistant Store Manager demonstrates advanced product knowledge when assisting customers and training store team members. They communicate expectations, policy changes, new initiatives, and product knowledge while providing and receiving constructive feedback for effective communication and collaboration within store teams and store support area partners. They confidently and effectively address emergencies, crises, equipment failures, and resolve any issues that arise with a sense of urgency. The role also includes P&L ownership, managing inventory, labor, and expenses at optimum levels to meet targets as a rate to sales, while maintaining compliance with all safety and food safety recommendations and requirements, as measured through Ecolab and PCR audits.
