Assistant Store Manager

About the position

Do you have a passion for food? Are you committed to delivering an excellent experience for guests? If so, this may be the perfect job for you. As our Assistant Store Manager, you are an ambassador of the store, demonstrating excellent hospitality for both guests and team members. In conjunction with the Store Manager, you will help strengthen team engagement, maximize team productivity, and play a role in driving business results.

Responsibilities

• With the Store Manager, you are a store ambassador and leading example of exemplary hospitality to our guests and team members; educating team members and guests on products and services to provide meal solutions.
• Create and manage team schedules with the store manager, aligning with guest shopping hours to ensure guests receive an excellent shopping experience.
• Assist in analyzing sales reports, P&L reports, and other metrics to make and execute business decisions and design plans that drive business success.
• Assist in forecasting and maintaining store teams by collaborating with Store Manager and Talent Acquisition in the sourcing, selecting, and hiring of new team members.
• Assist the store manager in partnering with the Guest Services Manager to provide team members a hospitable orientation and onboarding experience.
• Assist with the training of the team through The Fresh Market Academy and 'on-the-job' training to provide excellent guest service in a safe and secure manner.
• Coach team members to optimize operations and further team development and increase retention.
• Assist in managing the store, inventories and teams for effective minimization of product loss.
• Ensure that your team members are adhering to The Fresh Market standards and policies.
• Manage the store's social media presence, following The Fresh Market guides and standards.
• Partner with store and department managers to enhance teamwork and team engagement.
• With store manager, ensure department adherence to all safety requirements and protocols including food safety per TFM policies, and per law.

Requirements

• Must have a High School Diploma or equivalent.
• Minimum of 5-7 years of retail experience and at least 2 years in a leadership role.
• Strong working knowledge of MS Office; Word, Excel, Outlook.
• Proven oral and written communication skills that allow for productive communication with team members, management, and guests.
• Ability to read, understand and follow planograms, layouts, and schematics of the department for merchandising.
• Ability to read, understand, and follow policies and procedures.

Nice-to-haves

• Perishable, Hospitality, and/or Grocery Retail experience.
• Production Planning Software experience.
• Experience in Applicant Tracking Software (iCIMS preferred).

Benefits

• Team Member discount of 30%.
• Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period).
• 401K contribution and company match.
• Financial Wellness Program.
• Personal time off and additional time off purchase plans are available.
• Medical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and family.
• Discounts on pet insurance, daycare, event tickets, and many more.