Assistant Store Manager

Goodwill • Batavia, IL

380d

About The Position

The Assistant Store Manager plays a crucial role in overseeing all aspects of store operations, including sales floor management, production, and donation processes. This position is responsible for driving sales and service initiatives, implementing organizational goals, and contributing to strategic planning for retail operations. The Assistant Store Manager will also engage in community initiatives and ensure high standards of customer service and operational efficiency.

Requirements

• Advanced knowledge of professional principles and skills in retail operations.
• Comprehensive knowledge of principles, practices, and procedures in retail management.
• Ability to conduct research and analyze data effectively.
• Strong problem-solving skills and ability to work independently.

Nice To Haves

• Experience in community engagement and volunteer initiatives.
• Familiarity with retail store operations budget and spending decisions.

Responsibilities

• Oversee all sales floor, production, and donation operations.
• Drive process improvements in the area of responsibility.
• Implement organization's goals and provide input into strategic goals for retail store operations.
• Conduct research, evaluate data, and report findings to support policy and program development.
• Manage projects and initiatives that span 12 months to 2 years.
• Lead and develop talent by partnering with coworkers for their development.
• Engage in project and change management as a team member or subject matter expert.
• Solve advanced problems independently with periodic review by management.
• Champion community engagement initiatives and participate in volunteer opportunities.
• Ensure product rotation for a continuous flow of new merchandise.
• Implement accurate operating procedures to maximize productivity and quality standards.
• Support oversight of associates and non-exempt leadership for adequate coverage.
• Focus on individual and store production goals to achieve budgeted sales and margin.
• Monitor customer service experience, donor service, and staff productivity.
• Accurately calculate figures for discounts, percentages, and budgets.
• Enter report data accurately and monitor team's data entry accuracy.

Benefits

• Opportunities for professional development and career advancement.
• Engagement in community service and volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: No Education Listed