Assistant Store Manager

District Council of Madison Inc., Society of St. Vincent de Paul-posted 2 months ago

Full-time • Entry Level

Waunakee, WI

51-100 employees

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The Assistant Store Manager helps the Store Manager oversee employees and daily operations at the thrift store, ensuring the facility's productivity and profitability. This position involves coordinating staff assignments, providing training, and fostering a positive atmosphere to enhance team morale.

Assist in training, supervising and coaching store personnel while implementing Store Sales Policies established by the Store Committee and BOD and work rules outlined in the Employee Handbook
Make discipline recommendations to the Store Manager & SDRO/ADRO
Manages departmental structure, development, and proper stocking and rotation of all thrift store merchandise
Maintains proper cash handling and point-of-sale procedures
Plans and manages projects related to departmental functions with the Store Manager
Manages and supports change with direct reports
Respond creatively and effectively to the challenges of running a profitable facility through sales promotions and expense control
Maintain a pleasant, professional, service-oriented environment by modeling expected behavior for other employees and promoting a sense of teamwork and good morale among the staff
Make reasonable attempts to solve problems arising from customers, volunteers, clients, donors, and staff while utilizing de-escalation skills
Monitor staffing levels and make recommendations for hiring new employees to the SDRO/ADRO
Capable of making accurate judgments of acceptable items for resale-based donation acceptance list and current needs of the store
Capable of handling, loading, and unloading donated items and production, including furniture, boxes, bags, pallets, and other miscellaneous large items
Assist the Store Manager with employee reviews and formal coaching expectations
Communicate and represent the interests and needs of the store to the Store Manager
Act as a champion of safety in the workplace, supporting programs, training, and tools that keep employees engaged in safety initiatives
Communicate facility maintenance problems to the Store Manager and Facilities Manager
Work with the Safety Manager to implement safety policies through training, reporting safety hazards, and correcting unsafe employee practices
Attend management meetings as scheduled by the Senior Director of Retail Operations/Associate Director of Retail Operations in the Store Manager's absence
Work hand in hand with staff to maximize production efficiencies and promote a spirit of teamwork within the store
Actively contributes to a more equitable and inclusive organization
Build authentic relationships across lines of difference
Play an integral role in fostering a culture of equity and inclusion within the organization
Responsible for completing other duties/responsibilities as assigned by the Store Manager

Be able to exercise superior judgment skills with the ability to work independently, manage multiple projects despite interruptions and can adapt to ever-changing needs and priorities
Possess the ability to solve various problems of moderate scope and complexity and contribute to projects and goals
Be able to function in a professional business environment, have strong professional communication skills and provide a high level of confidentiality
Strong organizational skills and ability to set priorities and meet deadlines
Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, ethnicities, and races
Demonstrate the implementation of best practices as required by the SVdP Safeguarding policy when interacting with children and vulnerable adults
Experience with Counterpoint or a similar POS system, Windows operating systems, Microsoft Office Suite and Google applications and typing 55 words per minute is required
Demonstrated success working in a collaborative, team-oriented environment
Continual learner, willing to seek additional opportunities to gain experience, knowledge and skills
The employee must have a valid driver’s license and reliable personal transportation
Ability to pass a pre-employment drug screen with a safety-sensitive position

Medical, dental, and vision insurance options
Free long-term disability and term life insurance
Voluntary short-term disability and life insurance coverage available
Employee 403(b) retirement savings plan and an employer-sponsored SEP-IRA
Employee assistance program
Generous paid time off (PTO) and paid sick time off

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