Assistant Store Manager

Men's Wearhouse • Manchester, CT

315d

About The Position

For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family. As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience.

Requirements

• Minimum of 2 years of Retail or Sales experience
• Creative individual who demonstrates good judgement
• Self-motivated, results oriented, strategic thinker
• Strong organizational and leadership skills
• Excellent written and verbal communication skills
• Demonstrates active listening and problem-solving skills
• Proven ability to train and develop high performing store teams
• Proficient in technology systems, applications, Microsoft Office, and video conferencing
• Ability to operate a computer and POS System

Responsibilities

• Inspire store team to achieve their best performance
• Execute to maximize growth and potential
• Create an engaged and inclusive store environment
• Elevate the customer experience through operational excellence
• Exceed customer expectations in all interactions
• Support the Store Manager in leading store staff to achieve sales, service, and operational expectations
• Assist in setting clear performance expectations and ensure the store team is trained in sales, customer service, and operations
• Model company values and lead by example as an active coach
• Communicate priorities and sales driving information effectively
• Assist Store Manager in recruiting store staff and contribute to an inclusive store environment
• Support the achievement of store business plans, including sales, customer service and operational goals
• Assist in developing game plans and following up on execution to maximize sales
• Present opportunities with fact-based information and recommendations
• Participate in driving business outreach opportunities
• Identify performance opportunities and assist in development of a plan to address issues
• Ensure store schedule accuracy and proper staffing
• Assist with training store staff on all internal operational functions
• Stay informed on corporate communication, directives, initiatives, and policies
• Support the implementation of store programs to increase efficiencies
• Contribute to an engaged and inclusive store environment
• Support a culture of learning and development
• Serve as a role model to all store team members
• Assist in creating a steady pipeline of external talent through recruitment
• Conduct regular store meetings to ensure all team members are up to date
• Assist with training the store team on customer service expectations
• Lead the store team to exceed customer expectations
• Leverage customer feedback to take appropriate actions
• Ensure the store is visually set to brand standards

Benefits

• Diversity and equal employment opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed