Assistant Store Manager

Natural Grocers By Vitamin Cottage • Joplin, MO

244d • $59,000 - $59,000

About The Position

The Assistant Store Manager is the second person in charge of the store and is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff. The Assistant Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in various areas including store and department sales, customer service, and compliance with food safety regulations. This role requires a hands-on approach to management, ensuring that all staff are trained and held accountable for their performance.

Requirements

• High school diploma or GED required.
• 1-2 years management experience in grocery and/or related retail experience.
• Ability to manage changing priorities.
• Ability to pass applicable food safety training courses.
• Must be able to obtain forklift certification.
• Excellent customer service skills.
• Proficient in MS Word, Excel, and Outlook.

Nice To Haves

• Experience in the natural foods industry.
• Ability to take direction and follow through.
• Cashier training.

Responsibilities

• Greet and service customers per company standards of World Class customer service.
• Handle customer complaints appropriately and per company policy.
• Ensure the store is inviting and shoppable.
• Maintain in-stock conditions and manage product mix.
• Train staff on exemplary customer service and hold them accountable.
• Ensure compliance with food safety certifications and registration.
• Assist the Store Manager in hiring, training, and managing store personnel.
• Conduct staff performance evaluations with input from department managers.
• Maintain clear communication with store staff and conduct monthly staff meetings.
• Ensure safety guidelines are followed at all times.
• Complete operational responsibilities including daily schedules and reports.

Benefits

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays - Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure
• Paid Nutrition Education
• Crew Member Discount
• Regular, Scheduled Pay Increases
• Advancement Opportunities and Career Development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program
• Medical, Dental and Vision Insurance for Full-Time Crew Members
• Paid Parental Leave
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Retirement Savings Plan (401k) with discretionary Company Match
• Healthcare and Dependent Care Flexible Spending Account (FSA)
• Health Savings Account (HSA) with Company Match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED