Assistant Store Manager

Tractor Supply • Nokomis, FL

371d

About The Position

This position is responsible for proficiency in all areas of a retail operation. The position serves as the second in charge of operations to the Store Manager. Duties include providing leadership and direction to the store team, ensuring a positive customer shopping experience and performing operational activities throughout the store and giving appropriate direction to the store Team Members. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

Requirements

• Previous retail leadership experience is required.
• Experience with pet/live animal knowledge is strongly preferred.
• Supervisory experience preferred.
• Must be at least 18 years of age and possess a valid driver's license.
• A high school diploma or equivalent is preferred, but not required.
• Ability to read, write, and count accurately.

Nice To Haves

• Ability to perform and execute principle responsibilities of Team Members.
• Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Basic computer skills.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
• Support selling initiatives by thanking the customer, engaging with the customer and/or pet, advising products or services, and making it memorable.
• Assist Store Manager in Store Operations including driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks.
• Support Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training and development, and maintaining a productive work environment.
• Execute assigned basic, promotional, and seasonal merchandising activities.
• Perform Opening/Closing procedures.
• Transport and make deposits to bank.
• Assess store conditions and assign duties.
• Organize and prioritize workflow through the use of the daily planner.
• Recovery of merchandise.
• Participate in mandatory freight process.
• Perform regular and promotional price change activities.
• Resolve customer complaints/issues and ensure the customer has a positive experience.
• Adhere to loss prevention standards and respond to any alarm calls as needed.
• Communicate with Team Members on job functions, responsibilities and financial goals.
• Operate cash register/computer supervising cash handling procedures.
• Assist Team Members on appropriate application of policies and procedures.
• Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required.
• Complete all documentation associated with any of the above job duties.
• May be required to perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees