Assistant Store Manager

Papa Murphy's Holdings-posted 4 months ago
Entry Level
Hugo, MN
501-1,000 employees
Food Services and Drinking Places
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The Assistant Store Manager is responsible for all facets of the operation for the assigned shift of a Papa Murphy's store while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. To successfully perform the Assistant Store Manager role an individual must proficient at all functions outlined for a Shift Supervisor and be able to accomplish the following, but not limited to, duties and responsibilities.

  • Exhibit readiness to take responsibility of a shift by wearing a clean, wrinkle-free, uniform and showing up at the assigned time.
  • Complete all daily and weekly store paperwork including, Weekly Sales Reports (WSR), inventory and labor breakdown reports.
  • Travel to bank to purchase change and pick up deposit bags.
  • Place and receive food and beverage orders.
  • Train team members in all positions in the store.
  • Assist the Store Manager with team member orientations and give hiring recommendations to the Manager.
  • Supervise and operate the store independently if needed in the absence of the Store Manager for prolonged periods of time (e.g. vacations).
  • Respond promptly to customer needs; solicit customer feedback to improve service, and respond to requests for service and assistance with ease.
  • High school diploma or general education degree (GED) required.
  • 1-2 Years previous supervisory and QSR management experience.
  • Food Handlers Card and/or Serve Safe Certified preferred but not required.
  • Must be able to pass criminal background check.
  • Build and maintain positive relationships with supervisors, co-workers and guests.
  • Demonstrate good written and oral communication skills.
  • Demonstrate excellent customer service skills.
  • Ability to manage various difficult or emotional customer situations.
  • Basic computer skills, including MS Word, Excel, Outlook, and POS.
  • Ability to read and apply fundamental math skills, including weights and measurements.
  • Knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations.
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