Assistant Store Manager Trainee - Store Admin - 0252

About the position

Giant is hiring Assistant Store Managers! We want proven, experienced store leaders with a passion for customer service and a knack for driving sales. ASMs are responsible for day-to-day operation and development of their store, including customer service, training and development of all store associates, labor management, inventory control, asset protection, shrink, store conditions, and performance management. Giant food has three ASM classifications, including Customer Service Manager (CSM); Non-Perishable Manager (NPM); and Perishable Manager (PM).

Responsibilities

• Plan, implement, and follow-up on weekly sales programs
• Manage, control, and track store payroll and budget, collaborating with management to meet sales, profit, payroll, and productivity goals
• Ensure compliance with Giant programs and policies as well as local, state and federal food, labor and safety regulations
• Oversee and lead operational team, including department managers and associates
• Expose part-time associates, department managers, and other management candidates to other skill areas; identify team leaders and promising internal candidates
• Conduct store tours to evaluate store conditions vs standards and respond accordingly
• Collaborate with store management and assist with all aspects of total store operations including: customer service, associate development, sales, profit, payroll, and productivity goals, store standards, and more
• Develop a positive customer shopping experience and ensure customer satisfaction
• Ensure overall store appearance, safety and customer experience upholds Giant Food standards and regulations
• Respond to customer inquiries on merchandise and make appropriate recommendations
• Ensure accuracy of store signage

Requirements

• Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company
• Experience managing people, departments and/or whole stores
• Proficiency in scheduling, ordering, inventory, payroll, P&L analysis, project management, and personnel management
• Knowledge of employment law, interview techniques, and general retail hiring practices
• A Bachelor's Degree in a business concentration, such as Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics, or others
• Excellent communication, interpersonal, leadership, and organizational skills
• Experience managing an effective community relations program

Nice-to-haves

• Staffers must be willing to work required hours, travel and take assignment within the regional business areas (Washington/Virginia/Maryland/Delaware)

Benefits

• Opportunities to learn and advance
• Take trainings and earn degrees
• Serve our communities
• Receive recognition for their work