The Assistant Store Manager of Tech Support manages the technical support team and oversees the customer repair journey. You will ensure that "Radically Helpful" customer solutions are delivered through efficient technical processes and expert problem-solving. This role manages the Tech Leads and Technicians, ensuring they meet performance targets while maintaining the highest levels of experience integrity.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees