Assistant Store Manager, People and Community

Wayfair LLC•Columbus, OH

42d

About The Position

Wayfair is redefining the in-store experience for home shoppers, and we're looking for a passionate Assistant Store Manager, People & Community to help shape the future of retail. In this role, you'll lead all things related to training, team development, community engagement, and headcount planning. You'll be the go-to expert for onboarding, scheduling strategy, and compliance while also acting as the local marketing champion for the store. If you're energized by developing people, building connections, and making an impact in your community, this is your opportunity to lead from the heart of the action.

Requirements

Training & Development Know-How: Experience delivering training programs, onboarding new hires, and coaching team members.
Operational & Scheduling Skills: Strong understanding of staffing strategies and workforce planning in dynamic retail environments.
Local Community Ties: You're well-connected in the Atlanta metro and passionate about building relationships that matter.
Collaborative Leadership: You enjoy working cross-functionally and leading through influence, not just authority.
Retail or Customer-Facing Experience: Background in retail, hospitality, or service industries is a plus.
Flexible Availability: Ready to support store operations, including evenings, weekends, holidays, and special events.

Responsibilities

Develop & Support the Team: Lead all onboarding and training initiatives to ensure team members are knowledgeable, engaged, and empowered to succeed.
Drive Scheduling & Staffing Strategy: Own headcount planning and scheduling in alignment with store traffic and business needs.
Ensure Compliance: Partner with leadership to audit training, track completion timelines, and uphold labor and policy standards.
Partner Across Teams: Work closely with Store Enablement and leadership to roll out new training programs and elevate team performance.
Lead Community & In-Store Events: Oversee in-store experiences and planned events in partnership with the Event Specialist.
Own Grassroots Marketing: Leverage your knowledge of the Atlanta metro area to build partnerships, promote local events, and drive store traffic.
Champion Culture: Be the connective tissue between people and process-fostering an environment where every team member feels valued and every customer feels welcome.

Benefits

Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases and bonuses.
Career Growth: Access professional development and advancement opportunities to grow with us.
Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
Time to Recharge: Start accruing paid time off immediately-because work-life balance matters.
401(k) with Company Match: We'll match up to 4% to help you plan for your future.
Tuition Reimbursement: Eligible after 6 months of employment-learn, grow, and get support along the way.
Wayfair Employee Discount: Save big on the pieces you love-plus get 10% off at our in-store restaurant ï¸.
Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.

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