Lowe's-posted about 1 year ago
$60,000 - $80,000/Yr
Full-time • Mid Level
Milford, MA
10,001+ employees
Building Material and Garden Equipment and Supplies Dealers

The Assistant Store Manager - Operations at Lowe's is responsible for leading a team of associates to ensure exceptional customer service while maintaining a clean, safe, and well-stocked store. This role involves anticipating customer needs, managing store operations, and achieving sales and margin goals. The Assistant Store Manager collaborates with the store leadership team and may rotate through various assignments for cross-training and development.

  • Anticipate customer flow and work demand to ensure proper coverage.
  • Plan for spikes in sales and maintain in-stock positions to support demand.
  • Conduct safety walks and monitor the use of store power equipment.
  • Coach associates on safe work practices.
  • Lead a team of associates to deliver exceptional customer service.
  • Achieve sales and margin goals while driving operational efficiencies.
  • Collaborate with peers on the store leadership team and District Manager.
  • Rotate through Specialty and Operations assignments for cross-training.
  • 2 years of experience leading associates in a retail environment.
  • 3 years of experience in a fast-paced, cross-functional work environment.
  • 1 year of experience performing manager-on-duty responsibilities.
  • Experience using Microsoft Office Suite.
  • Ability to obtain sales-related licensure or registration as required by law.
  • Bachelor's degree in a related field.
  • 5 years of experience leading service associates in retail or consumer service.
  • 3 years of experience performing manager-on-duty responsibilities in retail.
  • Experience in the home improvement retail sector.
  • Broad knowledge of interior/exterior product categories.
  • Experience with store computer systems.
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance
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