Assistant Store Manager, Merchandising

NOT LIVE • Pago Pago, AS

1d

About The Position

The Assistant Store Manager - Merchandising successfully develops store specific action plans and directs all activities within the store, ensuring that merchandising standards and performance targets are achieved and priorities are aligned with overall store and company strategy. Joining NWCI gives you the opportunity for growth and development throughout the company, an attractive and competitive salary and benefits package, and to be part of a dynamic and diverse culture. NWCI is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

Requirements

• Minimum of 2 (two) years big box/warehouse club/high volume supermarket merchandise management experience
• Demonstration of improved sales and profit performance in previous roles
• Previous experience managing subordinate management and supervisory level staff
• Intermediate knowledge and ability using MS Office 2007 and above
• Intermediate computer abilities
• Previous retail or hospitality experience a must
• High School or Secondary School diploma or a combination of experience and education required
• Ability to meet all country or region immigration regulations and have valid documents to meet these qualifications
• Basic math and reading skills a must
• Able to work well on own or within a team
• Self-motivated to work quickly and efficiently to complete the entire task within time limits
• Able to correctly manage time to meet deadlines and targets and to manage subordinates to do the same
• Ability to quickly adapt to new working environments, situations, and cultures
• Must be able to identify and resolve problems in a timely manner; gather and analyze information properly; develop alternative solutions and us reason even when dealing with emotional topics or situations
• Customer focused in merchandise presentation and service levels throughout the store
• Able to build an accountable and effective team
• Effective communicator both orally and in writing; able to listen effectively
• Ability to write and present routine reports and correspondence
• Great customer service skills
• Able to build and maintain an accountable and effective team
• Ability to communicate in the language of the region
• Ability to work and assist departmental personnel in the performance of all work activities
• Ability to memorize the outlay of the store and location of merchandise to assist customers
• Must be able to pass Drug Test to be eligible for hire and any subsequent drug tests requested by Company Management
• Able to stoop and bend on a regular basis
• Ability to work in varying conditions from heat to cool
• Fast paced work environment
• Ability to work flexible hours, shifts and days including morning to evening, weekends, overnight and public holidays
• Ability to cover for other managers when needed for their leaves or other circumstances
• Ability to lift and or move 50 pounds

Nice To Haves

• Previous experience with a fork lift and pallet jacks a plus

Responsibilities

• Develop merchandising action plans that achieve planned profitability, sales, and controllable expense targets
• Communicate and ensure plan is understood by store merchandising team
• Meet or exceed budget targets on labor and overhead costs
• Direct employees in the execution of merchandising plan assuring in-stock position, accurate pricing, code dating compliance, and overall sales floor maintenance
• Ensure merchandise is presented according to standards (plan-o-grams) to achieve maximum sales and profits
• Maintain knowledge and communicate competitive market information and comp shops to Category Managers
• Assist Store Manager in gathering data and compiling information to facilitate weekly, monthly and annual reporting Ensure proper receipt and storage of inventory
• Manage the receipt of inventory process to ensure accurate and timely procedures are in place
• Review and make certain that all forklift drivers are properly trained and certified
• Ensure the overall compliance by forklift drivers of the safe movement of merchandise
• Ensure the overall compliance by staff that all merchandise is properly stored in reserve space or in selling space
• Manage interaction with local vendors including ordering, verification, billing of merchandise and execution of payment Perform any tasks assigned by Store Manager or Regional Manager
• Follow instructions promptly and efficiently, taking initiative when appropriate
• Adjusts positively to change in direction or assignment; proven ability to comply quickly with new programs, methods, practices and procedures Employee staffing, training and development
• Recruit, interview, and hire merchandising staff
• Prepare and post weekly department staff schedules assuring that the appropriate staffing levels are met on a daily/weekly basis to meet the needs of the business. This includes consideration needed for meal periods, vacations etc.
• Develop, and adjust as necessary, short and long term staffing strategies based on assessment of merchandising and receiving staffing needs, labor budgets, and labor costs
• Ensure all employees understand job responsibilities, company policies, safety and sanitation standards, and expectations of performance
• Evaluate, hold accountable and review performance of merchandising staff. Set goals for next review period, recommend wage changes and promotions, utilize appropriate discipline and counseling and make appropriate termination decisions in accordance with company policies and only after consultation with Corporate Human Resources
• Coach employees to improve and maximize performance, commitment to quality work and commitment to the company
• Develop employees for advancement within the company Overall Store Management and Policy Compliance
• Be a Cost U Less CEO (Customer Experience Owner)
• Assist Store Manager in planning, assigning, and prioritizing work
• Review all weekly and monthly reports and documents pertaining to store sales, customer service, vendor deliveries, shrinkage, and register transactions
• In conjunction with store management team, enforce company policy against unlawful harassment, discrimination (Respectful Workplace policy) and workplace violence
• In conjunction with store management team, maintain knowledge and understanding of local labor/safety laws and requirements
• In conjunction with store management team, monitor and improve the customer service and satisfaction level within the store on a continuous basis
• In conjunction with store management team, ensure 100% compliance regarding appropriate attire and wearing name badge by staff
• In conjunction with store management team, certify that all alarms, security cameras, and all entrances and exits are properly secured and monitored
• Assist with the overall supervision of the store as directed by the Store Manager and/or in the absence of the Store Manager or the Manager on Duty (MoR)
• Issues, concerns, and emergencies outside of this position’s accountability must be escalated to the next level of authority.
• Participate in semi-annual financial/physical inventory

Benefits

• Joining NWCI gives you the opportunity for growth and development throughout the company, an attractive and competitive salary and benefits package, and to be part of a dynamic and diverse culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED