Assistant Store Manager, La Fiesta Plaza - Full Time

bluemercury • Lafayette, CA

93d

About The Position

We are seeking a passionate Assistant Store Manager (ASM) to join our team. As a key member of our team, you will play a vital role in enhancing our customers' beauty experiences by supporting the team and by providing exceptional service, in-depth product knowledge, and expert beauty advice. As a Bluemercury ASM you drive sales and optimize customer service throughout your client interactions while building relationships. You are a beauty advocate who consistently role models a best-in-class service experience by assisting our clients and meeting their beauty needs and by empowering your team to exceed clients’ expectations. Your keen awareness of current trends and ability to connect with others makes you an essential colleague on the Bluemercury team.

Requirements

• Foster an environment of acceptance and respect that strengthens relationships.
• Strong interpersonal and communication skills.
• Passion for beauty and staying updated with the latest trends and products.
• Flexible availability, including days, evenings, weekends, and holidays.
• Critical thinking and strategic partnerships.
• 1-2 years of retail supervisory experience is required, beauty industry preferred.

Nice To Haves

• Advanced authority and expertise in a specific brand is preferred.

Responsibilities

• Facilitate consistent team and individual communication to ensure collective knowledge among team members and business partners.
• Exemplify the client-first service model in all interactions and build relationships with colleagues, clients, and visitors.
• Nurture relationships to build trust with clients and collaborate with the team to provide best-in-class service.
• Execute all operational tasks with proficiency and advocate for knowledge-sharing and teamwork.
• Build and maintain strong, personalized relationships with customers, ensuring they feel valued and understood.
• Possess extensive knowledge of beauty products across various categories and continuously update knowledge on the latest products and trends.
• Offer tailored product recommendations based on individual client needs and preferences.
• Drive sales through effective communication of product benefits and promotions.
• Assist in stock management, ensuring product availability and maintaining an organized store environment.
• Participate in and occasionally lead in-store beauty workshops, sharing expertise with customers.
• Collect customer feedback on products and services, providing insights for continuous improvement.

Benefits

• An inclusive, challenging, and refreshingly fun work environment.
• Empowerment to perform impactful work with tangible results.
• Competitive pay; including commission and bonus opportunities.
• Merchandise discounts and gratis.
• Paid time off (PTO) for full time hourly employees.
• Coverage across medical, dental, vision, and 401K.
• Advancement opportunities and mentorship to grow your career.
• Employee Assistance Program (mental health and financial literacy resources).
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees