Assistant Store Manager (Keystone, CO, US)

Vail Resorts-posted 4 months ago
$25 - $28/Yr
Part-time • Entry Level
Keystone, CO
5,001-10,000 employees
Accommodation
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Service is the foundation of everything we stand for at Vail Resorts and our retail employees are no exception to this experience of a lifetime. Responsible for providing high-end customer service and store support, our Retail Management staff are knowledgeable representatives of our brand and culture inside our retail stores ready to assist with any of our customers' questions and provide premium products. Come join the Keystone Team for a first of its kind experience for Vail Resorts. Join the leadership team of our first shop in the shop location. We will be completely transforming Keystone Sports into four distinct stores plus a tune shop. This location will have all four stores connected to one another and all share one inventory. It will serve as your one stop shop for skiing and snowboarding Hardgoods, custom boot fitting, Goggles, Clothing, accessories and tuning. Come be apart of our opening season of this new concept.

  • Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager
  • Maintain daily store records for performance, sales metrics, inventory control and equipment rentals (if applicable)
  • Train employees in POS system operation, product knowledge, guest service, sales techniques and loss prevention policies and procedures
  • Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary
  • Maintain up-to-date product knowledge and provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition
  • Participate with leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities.
  • Other duties as assigned, including specialty areas like merchandising and rentals
  • High School Diploma or GED Equivalent; Business area training or education preferred
  • 2+ years of retail supervisor experience; ski industry preferred.
  • Ability to work in a fast-paced retail environment, multitask and manage multiple customers
  • Ability to work a flexible schedule including nights, holidays, and weekends
  • Must be able to communicate fluently in English.
  • Experience working in a brand specific store
  • Experience selling Skis, Snowboards and Boots.
  • Spanish as a second language.
  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans
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