Assistant Store Manager III – Full Time – Laurel

GOODWILL IND OF THE CHESAPEAKE INC•Jessup, MD

84d•$19 - $22

About The Position

The Assistant Store Manager III provides direct support to the Store Manager of a Band III store in overall store operations in an effort to achieve sales goals while providing excellent customer service to donors and shoppers. The Assistant Store Manager III is responsible for the management of a retail store location in the absence of a Store Manager.

Requirements

High School diploma or equivalent required
2 year prior supervisory experience in a retail or related environment required
Must possess a current valid driver’s license and be fully insured according to Maryland law. Must have access to personal vehicle.
Complete tasks and assignments with numerous interruptions and little direct supervision
Communicate clearly in person and on the telephone
Provide and understand verbal instructions
Strong supervisory and customer service skills
Strong marketing and merchandising ability with knowledge of clothing and fashion trends
Commitment to team building and improvement processes
Self-starter attitude with flexibility to learn new job responsibilities
Able to read, write, and speak fluently in English and Spanish
Lift up to 50 lb. with frequent lifting and/or carrying of objects weighing up to 25 pounds. Stand for extended periods of time. Regularly required to walk/reach with hands/arms with full range of motion; climb or balance; stoop; kneel; crouch; crawl; push; pull; talk; hear. Frequently required to use hands & fingers to hold, handle & feel objects, knobs, keys and/or buttons.

Responsibilities

Directly supports the Store Manager in all store operations and employee supervision
Acts as lead greeter to customers and donors and sets the standard for excellent customer service.
Assists in training, supervising, disciplining and scheduling staff and volunteers
Assists in achieving budgeted sales goals while controlling expenses
Achieves production goals
Effectively investigates all accidents and injuries
Maintains a clean and safe environment
Reports known or suspected security or theft problems
Assists customers with selections and purchases; processes donated goods in preparation for stocking the sales floor
Ensure customers are treated in a fair, courteous and efficient manner
Assists in ensuring merchandise colorization and categorization of store inventory and maintaining adequate store inventory
Processes donated goods in preparation for stocking the sales floor
Maintains a professional and courteous attitude at all times
Promotes the mission and values of Goodwill and the Retail division
Completes other duties as assigned