Assistant Store Manager- Full Time (Wyoming Store, Grand Rapids, Mi)
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About The Position
The Assistant Store Manager at NAPA Auto Parts plays a crucial role in the success of the store by working closely with the Store Manager. This position is designed for individuals who are eager to gain valuable experience in retail management while contributing to the growth of the store. The Assistant Store Manager is responsible for driving sales growth, managing employees to provide exceptional customer service, and overseeing various store operations. This role requires a proactive approach to ensure that customers have a positive shopping experience and that their needs are met efficiently. In this position, the Assistant Store Manager will assist the Store Manager in planning workloads and assigning work schedules on a daily and weekly basis. They will also help manage controllable expenses to ensure the store operates within budget. A key aspect of the role is to react quickly to manage employee resources in response to fluctuating customer volume, ensuring that the store is adequately staffed during peak times. Additionally, the Assistant Store Manager will assist in inventory management and stocking, maintaining a well-organized and safe work environment for all employees. Customer interaction is a significant part of the job, as the Assistant Store Manager will assist customers with their auto parts questions and needs, both in person and over the phone. A positive and helpful attitude, along with professional conduct and appearance, is essential for success in this role. The Assistant Store Manager is expected to demonstrate leadership qualities and a strong desire to manage a successful team, contributing to the overall success of the NAPA Auto Parts store.
