Assistant Store Manager (Full Time) - Baltimore, MD

Lidl • Baltimore, MD

391d • $57,200 - $57,200

About The Position

The Assistant Store Manager plays a crucial role in supporting the Store Manager in leading the store team to deliver exceptional customer service and achieve store performance goals. This position requires a proactive leadership style, with a focus on employee development and operational excellence, ensuring a high-quality shopping experience for customers.

Requirements

• Must be 21 years of age or older
• 1-2 years of management experience OR a bachelor's degree
• Determination to complete every to-do list on time, hit your store targets, and maximize productivity
• Experience in leading and developing a team in a fast-paced environment
• Excellent customer service skills, including the patience and ability to de-escalate tense situations
• Readiness to participate in the physical operations of the store, including stocking, cleaning, and ringing, on a daily basis
• Ability to lift, move, carry, or slide product over 50 pounds
• Ability to reach above head to heights greater than 10 inches
• The ability to obtain and maintain ServSafe certification

Responsibilities

• Work directly with the Store Manager to lead and motivate the team to work to their full potential every day
• Provide excellent customer service throughout the store and be the lead point of contact for all customer needs
• Monitor and drive continuous improvement of store Key Performance Indicators (KPIs)
• Lead essential team projects, such as weekly promotional store sets and routine re-merchandising
• Provide hands-on support for all other operational tasks, including cash management, working stock, cleaning, and other essential store functions
• Ensure a safe, positive, and productive working environment for all store employees based on company and legal policies and procedures

Benefits

• Starting pay of $27.50 per hour
• Medical & Prescription | Dental | Vision coverage
• Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
• A dedicated training plan to ensure you are set up for success
• 401k Plan (+ 5% company match)
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• Incentive Programs like Employee Referral bonuses
• Group Term Life & AD&D Insurance
• Short & Long-Term Disability Insurance
• Voluntary Critical Illness and/or Accident Insurance
• Parental Leave - 100% pay for birth mothers and non-birth parents
• Additional Paid Time-Off & Sick Time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food and Beverage Retailers
• Education Level: Bachelor's degree