Tapestry-posted 3 months ago
$21 - $28/Yr
Full-time • Manager
Village of Chester, NY

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

  • Development of business driving initiatives that build a repeat business or that attracts a new customer.
  • Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
  • Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories.
  • Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.
  • Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact the store performance.
  • Responsible for assuming the Store Manager role in manager’s absence.
  • Lead by example with the achievement of personal sales goals.
  • Educate team on sales plans, personal goals, measurable stats, is able to coach to these stats to ensure business is maximized.
  • Ability to network in the community to ensure open positions are filled efficiently with little impact to the business.
  • Conduct ongoing review and assessment of employee performance.
  • Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
  • Ensure brand and operating standards are met to support brand consistency.
  • Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained.
  • Communicate merchandise sell-through, stock position, business trend information, product issues, customer feedback to Store Manager in order to increase customer service and sales.
  • Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
  • Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants.
  • Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company’s inventory and assets.
  • Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory.
  • Minimum 3 years management experience in a comparable retail environment.
  • Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base.
  • Ability to analyze selling reports, identify business trends and react quickly to the needs of the business.
  • Comfortable in making decisions and mediating conflict within a team-environment.
  • Proficient in windows-based software such as excel, word and outlook.
  • College degree preferred.
  • Prior luxury goods experience preferred.
  • Health benefits (medical, dental, vision).
  • Life insurance and disability insurance.
  • 401(k) savings plan.
  • Paid time off for wellness needs and vacations.
  • Discounts on certain products.
  • Incentive compensation.
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