Finish Line-posted 2 days ago
Full-time • Manager
Onsite • Pearland, TX
5,001-10,000 employees

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction. As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

  • Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
  • Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
  • Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
  • Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
  • Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
  • Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
  • Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
  • Additional duties and projects as required.
  • Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
  • Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
  • A passion for delivering outstanding customer service and creating memorable shopping experiences.
  • Ability to analyze sales data, manage budgets, and make data-driven decisions.
  • Willingness to work flexible hours, including weekends and holidays, as needed.
  • Proficiency in retail management software and basic computer applications.
  • Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
  • Requires a minimum of 5 days of availability.
  • Availability on weekends and holidays.
  • Punctuality and regular attendance consistent with the company’s policies are required for the position.
  • Must have reliable transportation.
  • Must speak English clearly in order to converse with customers and effectively supervise staff.
  • Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.
  • May require the ability to move to different locations within the company's network based on operational needs and career growth.
  • Requires prolonged standing approximately five to 14 hours per day.
  • Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
  • May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
  • Required to lift items weighing 5-25 lbs regularly.
  • Must have good vision, including color differentiation.
  • Must be at least 18 years or older.
  • 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of education and experience.
  • Competitive Pay & Benefits: Enjoy a comprehensive compensation package including health benefits, retirement plans, and employee discounts.
  • Career Growth: We’re committed to your professional development and offer opportunities for career advancement within our growing company.
  • Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
  • DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.
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