Assistant Store Manager (19th & 1st) Full-Time
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About The Position
The Assistant Store Manager at TD Bank is a pivotal leadership role responsible for managing the daily service, sales, and operational objectives within a store location. This position emphasizes the importance of leading a team to enhance customer relationships by delivering TD's model of convenience, sales, and personalized advice. The Assistant Store Manager operates with minimal direction, leveraging their knowledge and experience to make informed decisions regarding day-to-day operations on the teller line or platform. In this role, the Assistant Store Manager leads a team of advice and service colleagues, ensuring that individual and store objectives are met, which results in exceptional customer experiences and the achievement of performance goals. The position requires a comprehensive understanding of financial concepts, a wide range of products and services, and business management skills aligned with TD's consultative approach. The Assistant Store Manager is responsible for driving advice activities within the team, coaching colleagues, and ensuring compliance with regulatory guidelines while delivering personalized service to customers. The role also involves actively participating in community events to promote the TD brand and connecting with customers to provide financial advice, deepen relationships, and manage leads effectively. The Assistant Store Manager is expected to create an engaging environment for both customers and colleagues, ensuring that the store operates efficiently and adheres to all policies and procedures. This position is integral to achieving business objectives and fostering a high-performing team culture.
