Assistant Store Leader

Kroger•Saint Clairsville, OH

28d

About The Position

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Must be able to perform the essential functions of the position with or without reasonable accommodation

Requirements

Minimum High school diploma/GED
1 year of experience as department manager, service manager, or equivalent experience
Store manager/district manager or direct manager approval

Nice To Haves

Retail management experience & knowledge of all aspects of store operations
Staff supervisory experience

Responsibilities

Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation
Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives
Assist store manager with developing action plans/communications to associates on Associate Insight survey results
Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation
Role model/demand a highest level of customer service & solve associate/customer issues/concerns
Manage total store operations in store manager's absence
Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)
Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution
Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)
Analyze/ respond to competitive landscape within district/division
Demonstrate inclusionary leadership; expect inclusive behavior from associates
Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans
Promote/support strong relationships with local community organizations in store's surrounding area
Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement
Communicate necessary information to associates to help them effectively carry out duties
Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs
Assist store manager in staffing, reducing turnover & increasing retention
Provide timely individual/department performance feedback to department heads & associates
Assist with labor management & supply costs on a daily basis to meet customer service/financial targets
Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies
Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports