Assistant Store Leader, Optical Guest Experience

KREWE • New Orleans, LA

87d

About The Position

KREWE is looking for an Optical Assistant Store Leader to join our Magazine Street store team. This role is ideal for conceptual thinkers, team players, and eyewear aficionados who are passionate about providing a unique customer experience.

Requirements

• Advanced knowledge of fashion trends and a keen interest in eyewear
• Previous experience in retail sales and management, optical experience required
• Born leader with a strong work ethic
• Keen understanding of all aspects of store operations
• Thrives in a goal-oriented working environment
• Proven history of exceeding expectations time and again
• A knack for conversation and always presenting products in their best light
• Passion for providing a unique customer experience
• Intuitive when it comes to meeting customer demands
• Self-sufficiency at organizing and managing multiple clients simultaneously
• Ability to remain flexible throughout a collaborative retail experience
• Someone who shares our inquisitive nature, affinity for fashion and design, self-motivated, and good-work-requires-having-fun mentality

Responsibilities

• Lead the optical guest experience through every step of the process
• Train sales specialists on the optical process and experience
• Work closely with retail partners to ensure sales quotas are exceeded
• Recommend lenses based on prescriptions
• Track all optical/custom orders, keeping customers informed of their order status
• Troubleshoot & solve optical issues when required
• Custom fit frames to guest’s face & adjust frames as needed
• Set daily team goals and strive to reach every day
• Maintain visual brand standards at all times
• Act as a style advisor to every customer that walks through the door

Benefits

• Competitive wage
• Health, vision and dental insurance
• Retirement plan available
• Parental leave policy
• Free KREWE frames
• Quarterly cultural spend to encourage our get out, see the city, 'do you' mentality
• Employee incentive program
• Ongoing educational allowance
• Employee referral bonuses

What This Job Offers

• Job Type: Full-time