Assistant Store Leader - Operations (Southlake Town Square)

Stand Out For Good, Inc. • Southlake, TX

1d • Onsite

About The Position

Altar’d State is a rapidly growing women’s fashion brand with over 130 locations in 40 states, designed to feel like a sanctuary. The brand is built on principles of giving back and making a difference, with a mission to "Stand Out. For Good." This mission is exemplified through initiatives like Mission Mondays, where 10% of net proceeds support local charities, and a partnership with Coprodeli USA to build 22 schools in Peru. The Assistant Store Leader of Operations supports the Store Leader in achieving all store goals, including delivering best-in-class guest service, meeting sales objectives, managing operating expenses, preventing loss, and maintaining merchandising presentation. The role focuses on driving both associate and guest engagement by providing exceptional service, sharing product knowledge, and ensuring a clean, well-maintained store environment. Operations Leaders are expected to drive excellence by increasing sales, identifying operational efficiencies, and developing top talent within their team.

Requirements

• 1 year Retail Management
• Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently
• May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location
• Must be able to lift and carry 30 pounds regularly without assistance

Nice To Haves

• Bachelor’s Degree preferred

Responsibilities

• Fosters a guest-focused team environment through driving volume and anticipating guest needs
• Achieves excellent guest service by role-modeling company service standards
• Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention
• Holds self and associates accountable for achievement of financial results and performance standards
• Manages conflict and coaches by applying company’s recommended processes, standards and guidelines
• Empowers and involves associates in decision-making processes
• Receives feedback and fosters dialog around solutions
• Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results
• Fosters team commitment through support, relationship building, and recognizing individual contributions
• Leads by managing through change and adversity
• Makes recommendations on hiring, promotions, and terminations of team members based on performance
• Consistently meets or exceeds store and individual goals and contributes to the store’s overall goals
• Engages our guests and make their shopping experience exceptional
• Co-Leads floor sets/refresh management
• Manages and oversee scheduling
• Manages back of house organization
• Manages shipment and product prep process (steaming, hanging etc.)
• Plans and manages merchandise markdown process
• Manages supply orders, maintenance & cleaning
• Manages Inventory/Damages
• Audits and manage banking & loss prevention systems
• Trains new associates on operational processes
• Co-manages payroll and responsible for store’s financial performance
• Responsible for decisions regarding store operations and planning
• Controls workflow through successful planning and delegation
• Executes task directives within designated time frames
• Completes opening/closing procedures
• Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets
• Communicates effectively with executive team
• Must be able to lift & carry heavy boxes (up to 30 lbs)
• Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales
• Interprets Home Office communication through Store Leader / District Leader partnership
• Partners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement and overall visual environment
• Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team
• Communicates performance observations and offers feedback to the District Leader

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees