Assistant Store Leader- Lenox Square Mall

katespade • Atlanta, GA

411d

About The Position

The position is for a retail management role at Kate Spade New York, focusing on client and service expertise, leadership presence, brand equity, and operational excellence. The successful candidate will be responsible for developing clientele, leading the sales team, ensuring compliance with brand standards, and managing store operations effectively. This role requires a strong emphasis on customer service, sales performance, and team development within a vibrant retail environment.

Requirements

• Minimum 3 years management experience in a comparable retail environment.
• College degree preferred.
• Prior luxury goods experience preferred.
• Professional sales development and exceptional interpersonal skills.
• Strong leadership qualities and effective communication skills.
• Ability to analyze selling reports and identify business trends.
• Comfortable making decisions and mediating conflict in a team environment.
• Proficiency in Windows-based software such as Excel, Word, and Outlook.

Nice To Haves

• Experience in luxury retail management.
• Knowledge of visual merchandising standards.
• Familiarity with customer relationship management tools.

Responsibilities

• Develop clientele through proactive outreach and relationship building.
• Partner with Store Leader (SL) to create business-driving initiatives.
• Ensure associates utilize their client books to increase sales through regular reviews.
• Maintain compliance with clientele standards and thank you note programs.
• Ensure all associates complete the sales training program.
• Model and supervise the selling environment, providing coaching on sales processes.
• Assist SL in achieving financial success through measurable results.
• Assume SL role in their absence when necessary.
• Lead by example in achieving personal sales goals.
• Educate the team on sales plans and measurable statistics to maximize business.
• Network within the community to fill open positions efficiently.
• Conduct ongoing reviews and assessments of employee performance.
• Communicate the brand aesthetic and philosophy to the sales team and customers.
• Ensure brand and operating standards are met for consistency.
• Implement visual merchandising directives and maintain store presentation standards.
• Communicate merchandise sell-through and customer feedback to SL.
• Perform and supervise store opening and closing procedures.
• Assist SL in maintaining payroll budget and managing schedules.
• Monitor and follow company policies with a focus on loss prevention.
• Manage POS transactions to maintain inventory integrity.

Benefits

• Competitive salary and performance bonuses.
• Employee discounts on products.
• Opportunities for professional development and training.
• Health and wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree