Assistant Store Director

Hy-Vee, Inc. • Lee's Summit, MO

70d

About The Position

The Assistant Store Director supports the overall operations of the store, ensuring efficient, profitable, and customer-focused performance. This role is responsible for driving sales and profitability, providing leadership and guidance to department managers and employees, and upholding high standards of customer service, safety, and compliance with company policies and regulations. Responsible for perpetuating the fundamental values of the Hy-Vee culture. This involves honesty, integrity, friendliness, caring for customers and employees, demonstrating sincerity, respect, and high levels of ethics and morals and helps the company improve and grow through company ownership.

Requirements

• High School or equivalent experience, plus Dale Carnegie and perimeter department training.
• Over five years of similar or related managerial experience.
• Ability to use logical or scientific thinking to solve problems.
• Ability to perform arithmetic, algebraic and geometric calculations.
• Must be able to report, write, or edit articles for publication; prepare and deliver presentations; interview, counsel or advise people; evaluate technical data.

Responsibilities

• Lead and manage all store employees, including hiring, training, performance evaluation, and team development.
• Maintains a positive attitude and creates an environment that nurtures positive employee morale, friendliness and fun.
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Sets the store standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
• Monitor financial performance, including sales, labor, and inventory metrics, to ensure the store meets profitability goals.
• Prepare and analyze reports on sales, shrink, and operational performance, identifying areas for improvement.
• Collaborate with the Store Director to develop and implement strategies for growth and efficiency.
• Coordinates and participates in the recruiting, hiring, orientation, and training of store employees.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, and loading or unloading heavy items.
• Fosters a positive, inclusive, and results-driven work environment.
• Helps develop pricing structure and merchandising to plan and meet established goals.
• Supports the store in determining store advertising plan, selects the items, medium for placement and prices for maximum sales and profitability.
• Reviews competitors pricing and stays abreast of new items on a regular basis.
• Represents the company in a positive manner and participates in local and company-wide community activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees