Assistant Store Director

coborns•Otsego, MN

About The Position

As a Coborn’s Assistant Store Director, you’ll play a key role in keeping our store running smoothly, supporting the Store Director in leading day-to-day operations, and helping bring our vision to life. This position is all about operational excellence—driving sales and profitability, delivering outstanding guest experiences, and building strong, engaged teams. You’ll work closely with department managers, foster a culture of accountability and continuous improvement, and help execute Coborn’s, Inc. programs and policies across operations, merchandising, safety, and training. If you’re a hands-on leader who thrives in a fast-paced environment and loves developing people, this is your chance to make a real impact.

Requirements

Must be at least 18 years of age;
Previous retail/customer service experience preferred
We believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.

Responsibilities

Collaborate with the Store Director to ensure that all departments meet operational standards, including merchandising, inventory control, and cleanliness.
Oversee department managers, ensuring accountability for their departments’ performance, including hiring practices, scheduling, and labor cost management.
Conduct regular store walks to ensure an organized, sanitary, and safe environment for employees and customers.
Ensure the effective execution of operations, including ordering, inventory management, shelf maintenance, product rotation, and compliance with health and safety regulations.
Monitor pricing and product freshness to maintain a competitive edge and enhance guest satisfaction.
Lead and participate in all store promotional activities to drive sales and maximize gross profits.
Analyze sales data and customer feedback to identify trends and opportunities for improvement.
Maintain open lines of communication with the community, employees, vendors, and corporate office.
Represent the company in community events and build relationships with local organizations to enhance store visibility and reputation.
Conduct and attend meetings to address operational challenges and opportunities.
Maintain a neat and organized store appearance. Proper merchandising of products by understanding and maintaining standards of operation, merchandising procedures, safety and compliance procedures and best practices protocols.
Participate in all store promotional activities and use cross merchandising practices to create visually exciting displays that maximize on sales and gross profits. Face forward product in the aisles and displays. Ensure products are stocked and properly faced forward, all aisles are clear of debris, shelves and racking are cleaned regularly, and backrooms are kept neat and organized using lean procedures to include, but not limited to properly compacting cardboard, stacking pallets and organizing overstock and damaged product in designated areas.
Lead by example, train, coach and hold employees accountable to promote unique guest-focused experiences that anticipate their needs and exceeds their expectations.
Ensure guest service is given the highest priority and includes, but is not limited to, greeting each guest, offering assistance, proactively sharing product knowledge, recommending additional products that complement purchased items, and expressing gratitude with a sincere thank you. Promptly respond to guest concerns and properly record and report their requests.
Provide direct supervision to direct reports on the day-to-day performance of their job.
Develop a culture that engages employees by building team spirit, recognition, training and development, providing clear expectations and accountability through coaching. Actively involved in recruiting, interviewing, hiring, completing performance evaluations, and handling discipline and termination of employees in accordance with company policy.

Benefits

10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert’s, and Pet Supplies Plus locations.
Get Paid Daily with DailyPay – for employees who would like access to their pay before payday, we offer this great benefit!
Paid Time Off (PTO/Vacation)
Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday!
Sunday Premium Pay – an extra $1 per hour for hours worked on Sundays (some exclusions apply)
Paid Military Leave
Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month
Employee Health & Wellness Programs, Challenges and Resources – to assist our team members in living a life of wellbeing!
Employee Assistance Program (EAP) – unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more!
Tools, resources and opportunities for career growth and development
401(k) plan options – we also match up to 20% of the first 5% contributed
Participation in our Employee Stock Ownership Program (ESOP) – yes, we’re employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!
Education benefits including tuition discount and scholarship programs
Additional Voluntary Benefits – such as vision, accident and critical illness insurances
Medical & Dental Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Tuition Reimbursement
Adoption Reimbursement
Paid Family Caregiver Leave
company-sponsored Term Life Insurance
Accidental Death & Dismemberment Insurance
Short-Term & Long-Term Disability Insurance!