About The Position

At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve. As the Assistant Store Director, you’ll be at the center of our store’s vibrant operations, leading a dynamic team and ensuring that every guest’s experience is extraordinary. Your goal? To drive the store’s success by blending top-tier guest service with a love for retail. If you thrive in a fast-paced, guest-focused environment and are excited about contributing to a mission-driven organization, this role is tailor-made for you!

Requirements

  • At least three years of experience in a retail leadership role, with a strong background in sales, merchandising, and team management.
  • An entrepreneurial spirit with a passion for sales and the ability to motivate your team.
  • Proven ability to hire, train, and inspire a team to deliver their best.
  • A deep commitment to guest service and a talent for creating memorable experiences.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays, to meet the needs of the business.
  • A track record of fostering a positive and engaging work environment.

Responsibilities

  • Uphold and promote Event Network’s Core Values, fostering a positive and inspiring atmosphere for both our Team Members and Guests.
  • Partner with the Store Director to recruit, develop, and mentor a talented team that shares your passion for delivering exceptional guest service.
  • Manage daily operations with a focus on guest service, visual merchandising, team management, and driving sales.
  • Ensure every guest leaves with a smile by delivering exceptional service and creating a store environment that mirrors the excitement of the museum.
  • Keep our store visually stunning by following presentation plans and staying ahead of merchandising trends.
  • Hold yourself and your team accountable to the highest performance standards, consistently exceeding guest expectations.

Benefits

  • Medical, Dental, and Vision Insurance
  • Basic Life and AD&D Insurance
  • Long-Term Disability
  • Voluntary Life and AD&D Insurance
  • Short-Term Disability (for employees outside of CA, NY, NJ, HI, RI, Puerto Rico)
  • Accident Insurance
  • Critical Illness
  • Hospital Indemnity
  • Pet insurance
  • 401(k) Retirement Plan
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)
  • Vacation Accrual
  • Sick Leave
  • Nine Paid Holidays
  • Profit Sharing Bonus Plan
  • 25% discount to shop at our stores
  • Exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

1,001-5,000 employees

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