Assistant Store Director (ASD) ACME D5- Philly/NJ District

Full-time - Mid Level

Maple Shade, NJ

Food and Beverage Retailers

About the position

The Assistant Store Director (ASD) is actively involved in and provides friendly, courteous, and helpful customer service daily. The ASD is also responsible for assisting the Store Director (SD) with the total operations of the store and performs various duties personally or through supervision of store employees (100+ bargaining unit and non-contract employees). All internal candidates are required to have their supervisor's approval before applying for a position. If you have questions, please reach out to your HR and/or Talent Acquisition partner for more information. All ASD's must be willing and able to work and train at any store within the district where they are hired. The stores within this PA/NJ based district currently include: PA: Girard Ave, 10th & Reed, Walnut St, Pine St, South St, Snyder/Swanson, 19th/Oregon NJ: Medford, Swedesboro, Voorhees, Maple Shade, Haddonfield, Clayton, Audubon, Sicklerville, Westmont, Pennsville, Runnemede, Woodstown, Maple Shade, Woodbury, Washington Twp. Pay Transparency: The base salary range is $68k to $78k annually with quarterly bonus potential. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates. The total comp package yearly can include 12 days PTO, 40 hrs of sick time, 6 recognized holidays, 401k match of up to 7%, Pet insurance, EPA benefits, and so much more!

Responsibilities

• Overall management responsibility for operation of retail grocery store during absence of the Store Director, including store performance, control of cash, inventory and security, customer services, and management of staff.
• Track, analyze and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals.
• Communicate sales goals, department performance and sales opportunities with staff to ensure positive results.
• Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues.
• Support Store Director with development and direction in the execution of strategies to improve product placement and appearance.
• Monitor display accuracy and appearance to implement promotions. Ensure that products are properly displayed and ordered in a manner to maintain in-stock conditions.
• Manage issues relating to store maintenance, cleanliness, safety and sanitation.
• Oversee and monitor handling of cash and accounting; ensure store is secured.
• Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
• Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
• Focus on customer satisfaction and needs; ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service.
• Select, train, develop, and manage job performance of store employees, with assistance of other management personnel.
• Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions if applicable.
• Preserve positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others.
• Motivate others to perform the job and work towards common objectives. Serve as a role model to others instilling a positive attitude in his/her employees.
• May perform other management duties to keep the store functioning effectively at all times.

Requirements

• Minimum of one year of assistant manager experience responsible for managing a department/team within a multi-department operation within the retail or service industry - OR - Two years' experience as a department manager with responsibility for managing a department/team within a multi-department operation within the retail or high-volume service industry
• High school diploma or equivalent required; college degree is preferred
• Strong customer service and supervisory skills
• Perishable inventory management (no exceptions)
• Solid understanding of overall store operations
• Proven ability to demonstrate strong leadership skills
• Will be required to repeatedly use hands, arms, legs, and feet for sustained action (e.g. walking around the store, stocking, rotating product)
• Ability to stand 100% of the shift and work in a fast-paced environment.

Nice-to-haves

• Schedule writing
• Inventory Ordering
• Shrink Management
• 2+ Years experience managing in a food-based industry
• Union experience

Benefits

• 12 days PTO
• 40 hrs of sick time
• 6 recognized holidays
• 401k match of up to 7%
• Pet insurance
• EPA benefits
• Quarterly bonus potential