Assistant Station Manager

Chevron • Millbrae, CA

105d • $21 - $31

About The Position

At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always.

Requirements

• Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions.
• Previous experience in a fast-paced retail, food service or fuel environment, including cash handling and customer service experience.
• Demonstrated experience operating a cash register, computer console, and other related equipment.
• Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
• Ability to multi-task in fast-paced environment.
• Ability to handle challenging situations professionally, exercising good judgement.
• Ability to work both independently and in team settings.
• Strong interpersonal and verbal & written communication skills.
• High School graduate or equivalent and a minimum 21 years of age.

Responsibilities

• Assist Station Manager in the day-to-day operations of the retail facility.
• Maintain oversight of station operations and staff in the Station Manager's absence.
• Provide work direction, motivation and coaching to staff during shifts to ensure assigned tasks are completed in accordance with CSI's guidelines and expectations.
• Support and adhere to execution of established safety, security, quality guidelines, as well as all other CSI policies, procedures, practices, and programs.
• Respond to accidents or incidents in a professional and timely manner, including escalating to Station Manager or Business Consultant as appropriate.
• Understand the importance of and ensure all station employees comply with company wage & hour requirements.
• Support and adhere to CSI's cash/money handling and accountability processes.
• Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
• Role-model safe behaviors.
• Maintain courteous, professional contact with co-workers, customers, vendors and community at large.
• Reliable and predictable attendance.
• Perform all duties of Customer Service Representative (CSR) as needed.
• Provide work direction to staff during shifts to ensure station operations are covered including, but not limited to customer service, stocking, cleaning, and food-service.
• Assist with product inventory management.
• Coordinate with other stations to limit out-of-stocks in station across the zone.
• Follow CSI guidance to ensure correct volume and products in stores.
• Conduct mini-audits, as requested, to ensure accurate stock levels.
• Provide assistance/training to CSRs as needed.
• Use, operate, clean, and maintain cleanliness of all food service equipment.
• Inform Station Manager of any issues or concerns that might affect the store's customer service, safety record, profitability, or adherence to any Company's Policies and Procedures.
• Ensure self, station personnel and contractors on shift comply with CSI's safety standards; use appropriate personal protective equipment as required.
• Use various computer programs to support daily operations of the store.
• Complete daily/weekly administrative tasks regarding retail & gas sales, compliance, daily paperwork, deliveries, invoice processing, etc.
• In the absence of Station Manager, keep Business Consultant informed of station operations and issues.

Benefits

• Full-time & Part-time shifts available
• Direct Deposit with competitive weekly pay
• Health & Wellness packages available for purchase
• Education reimbursement program
• Shift Differential Pay for select shifts and job titles
• Management Bonus Program
• Loyalty Service time Program
• Commuter benefit Program

What This Job Offers

• Career Level: Entry Level
• Industry: Petroleum and Coal Products Manufacturing
• Education Level: High school or GED