Assistant Starbucks Manager

Albertsons Companies•Shreveport, LA

10d

About The Position

Assistant Starbucks Manager – Duties and Responsibilities Customer Service Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service. Assist customers with product suggestions and special orders. Answer and respond to incoming calls appropriately; resolve customer complaints and escalate to the Store Director when needed. Engage in suggestive selling through telephone, intercom announcements, and one‑on‑one interactions. Department Operations & Product Preparation Maintain full working knowledge of all department duties, including preparation, brewing, and serving food and beverage items. Implement proper and efficient product preparation and packaging techniques. Use and operate equipment such as kitchen utensils, ovens (conventional and microwave), coffee grinders, coffee machines, espresso machines, blenders, printers, and pallet jacks. Maintain hot and cold food items to company standards. Brew coffee and tea. Operate the electronic cash register, accept payments, and make correct change. Maintain knowledge of proper coffee bar procedures and layout. Cleanliness, Sanitation & Food Safety Maintain case cleanliness and visual appeal. Ensure the Starbucks area, equipment, and work environment remain clean, safe, and sanitized. Ensure proper temperature control in all phases of preparation, display, and storage. Ensure accurate product signing and pricing. Comply with retail labeling laws, federal and state regulations, company policies, and code‑dating requirements. Ensure safety, cleanliness, and sanitation of sales areas, work zones, equipment, coolers, and freezers. Follow emergency procedures for equipment or software malfunctions. Team Leadership & Training Schedule, supervise, train, and assign duties to department employees. Ensure adequate coverage and service levels. Train employees on store policies, sales techniques, and record‑keeping procedures. Identify and train team members with potential for advancement. Monitor employee productivity and evaluate performance. Initiate personnel actions including interviews, transfers, promotions, and disciplinary steps. Inventory, Ordering & Shrink Control Plan daily operations and monitor production processes according to company procedures and profitability targets. Prepare sales and inventory reports; assist with physical inventory every four weeks. Control inventory levels to ensure adequate product quantity, quality, and freshness. Maintain inventory levels based on division guidelines. Stock, rotate, and organize the cooler; maintain freshness standards. Assist in building displays and removing outdated or spoiled products. Control shrink and departmental costs. Ensure proper code‑dating practices on all products. Receiving, Logs & Administrative Tasks Perform receiving duties: break down loads, verify invoices, inspect product quality, report shortages, stock and rotate product. Follow product temperature and storage guidelines and appropriate packaging techniques. Maintain accurate department records and administrative paperwork. Complete and monitor required documents such as: Daily log sheets Production logs Par charts Sales and labor records Other required logs and reports Communication & Meetings Attend and participate in sales meetings. Communicate sales goals, department performance, and sales opportunities to employees. General Responsibilities Follow company policies and guidelines as outlined in the Employee Handbook. Ensure department standards are upheld in handling quick‑sale items. Implement effective promotional and seasonal displays. Perform all duties safely, accurately, and with honesty and integrity. Perform other necessary or assigned duties. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with a focus on fast, friendly service.
Assist customers with product suggestions and special orders.
Answer and respond to incoming calls appropriately; resolve customer complaints and escalate to the Store Director when needed.
Engage in suggestive selling through telephone, intercom announcements, and one‑on‑one interactions.
Maintain full working knowledge of all department duties, including preparation, brewing, and serving food and beverage items.
Implement proper and efficient product preparation and packaging techniques.
Use and operate equipment such as kitchen utensils, ovens (conventional and microwave), coffee grinders, coffee machines, espresso machines, blenders, printers, and pallet jacks.
Maintain hot and cold food items to company standards.
Brew coffee and tea.
Operate the electronic cash register, accept payments, and make correct change.
Maintain knowledge of proper coffee bar procedures and layout.
Maintain case cleanliness and visual appeal.
Ensure the Starbucks area, equipment, and work environment remain clean, safe, and sanitized.
Ensure proper temperature control in all phases of preparation, display, and storage.
Ensure accurate product signing and pricing.
Comply with retail labeling laws, federal and state regulations, company policies, and code‑dating requirements.
Ensure safety, cleanliness, and sanitation of sales areas, work zones, equipment, coolers, and freezers.
Follow emergency procedures for equipment or software malfunctions.
Schedule, supervise, train, and assign duties to department employees.
Ensure adequate coverage and service levels.
Train employees on store policies, sales techniques, and record‑keeping procedures.
Identify and train team members with potential for advancement.
Monitor employee productivity and evaluate performance.
Initiate personnel actions including interviews, transfers, promotions, and disciplinary steps.
Plan daily operations and monitor production processes according to company procedures and profitability targets.
Prepare sales and inventory reports; assist with physical inventory every four weeks.
Control inventory levels to ensure adequate product quantity, quality, and freshness.
Maintain inventory levels based on division guidelines.
Stock, rotate, and organize the cooler; maintain freshness standards.
Assist in building displays and removing outdated or spoiled products.
Control shrink and departmental costs.
Ensure proper code‑dating practices on all products.
Perform receiving duties: break down loads, verify invoices, inspect product quality, report shortages, stock and rotate product.
Follow product temperature and storage guidelines and appropriate packaging techniques.
Maintain accurate department records and administrative paperwork.
Complete and monitor required documents such as: Daily log sheets, Production logs, Par charts, Sales and labor records, Other required logs and reports
Attend and participate in sales meetings.
Communicate sales goals, department performance, and sales opportunities to employees.
Follow company policies and guidelines as outlined in the Employee Handbook.
Ensure department standards are upheld in handling quick‑sale items.
Implement effective promotional and seasonal displays.
Perform all duties safely, accurately, and with honesty and integrity.
Perform other necessary or assigned duties.

Benefits

medical
dental
vision
disability and life insurance
sick pay
PTO/Vacation pay
paid holidays
bereavement pay
retirement benefits (pension and/or 401(k) eligibility)
Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.