Assistant Starbucks Leader
About The Position
The Assistant Starbucks Leader is responsible for the functions below, in addition to other duties as assigned: Running Shifts with Customers at Our Core: Understands today’s plan and ensures the team is working together to make every moment right for our customers. Uses their resources to determine positions, routines, and the plan for breaks. Puts oneself in the best position to read customer cues throughout the shift. Solving Problems in the Moment: Anticipates problems and uses their resources to respond calmly and confidently. Remains composed and utilizes resources to take appropriate action. Understands when and how to flex the play to optimize the customer experience. Identifies teachable moments and provides feedback and coaching as appropriate. Documents and shares pertinent information to uphold standards and ensure smooth transitions from shift to shift. Creating the Environment: Promotes an atmosphere of engagement and pride while achieving goals. Serves as a role model for baristas. Encourages teamwork through recognition and celebration of team wins. Sets an energetic tone within the store by building rapport with baristas on shift and displaying a positive attitude. May operate and be responsible for cash register operations. Follows policies and procedures to ensure proper money handling to avoid cash overages or shortages. Adheres to company and state laws related to tobacco and alcohol sales. Maintains backroom and receiving area security and organization. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly. May assist with baling cardboard or other related duties (if properly trained – training provided) May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of a power jack or hand jack (if properly trained – training provided). Ensures smooth workflow within department by cooperating with co-workers and superiors. Strives to continuously improve job performance. Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc. May also be called upon to assist in other departments.
Responsibilities
- Running Shifts with Customers at Our Core
- Solving Problems in the Moment
- Creating the Environment
- Operate and be responsible for cash register operations
- Follow policies and procedures to ensure proper money handling to avoid cash overages or shortages
- Adhere to company and state laws related to tobacco and alcohol sales
- Maintain backroom and receiving area security and organization
- Responsible for general sanitation in the department
- Follow cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements
- Dispose of trash properly
- Assist with baling cardboard or other related duties
- Assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of a power jack or hand jack
- Ensure smooth workflow within department by cooperating with co-workers and superiors
- Strive to continuously improve job performance
- Responsible for utilization of all company provided Personal Protected Equipment (PPE)
- Assist in other departments
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
