Assistant Starbucks Leader

Weis Markets•Waldorf, MD

8d•$16 - $24

About The Position

The Assistant Starbucks Leader is responsible for the functions below, in addition to other duties as assigned: Running Shifts with Customers at Our Core: Understands today’s plan and ensures the team is working together to make every moment right for our customers. Uses their resources to determine positions, routines, and the plan for breaks. Puts oneself in the best position to read customer cues throughout the shift. Solving Problems in the Moment: Anticipates problems and uses their resources to respond calmly and confidently. Remains composed and utilizes resources to take appropriate action. Understands when and how to flex the play to optimize the customer experience. Identifies teachable moments and provides feedback and coaching as appropriate. Documents and shares pertinent information to uphold standards and ensure smooth transitions from shift to shift. Creating the Environment: Promotes an atmosphere of engagement and pride while achieving goals. Serves as a role model for baristas. Encourages teamwork through recognition and celebration of team wins. Sets an energetic tone within the store by building rapport with baristas on shift and displaying a positive attitude. May operate and be responsible for cash register operations. Follows policies and procedures to ensure proper money handling to avoid cash overages or shortages. Adheres to company and state laws related to tobacco and alcohol sales. Maintains backroom and receiving area security and organization. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly. May assist with baling cardboard or other related duties (if properly trained – training provided) May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of a power jack or hand jack (if properly trained – training provided). Ensures smooth workflow within department by cooperating with co-workers and superiors. Strives to continuously improve job performance. Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc. May also be called upon to assist in other departments. Supervisory Responsibilities Assists the Starbucks Leader in supervising all associates in department. Specific number depends upon store sales volume.

Requirements

High school diploma or general education degree (GED) required
Minimum age of 18 years old
Ability to pass drug test
Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated
Ability to preserve confidentiality of information
Ability and willingness to move with purpose and a strong sense of urgency
Ability to work weekends on a frequent basis
Ability to work extended days on an occasional basis
Ability to work day or evening hours
Ability to work holidays
Ability to work overtime on an occasional basis
Accuracy and attention to detail
Ability to pass food safety training
Ability to organize and prioritize a variety of tasks/projects
Familiarity with industry/technical terms and processes
Ability to work within strict time frames and resolute deadlines
Completion of required HIPAA Training and all other required regulatory compliance training
Proficiency with Microsoft Office, Outlook, Windows XP, and Internet
Walk- move about on foot to accomplish tasks, particularly for long distances or moving from one workstation to another
Balance, Stoop, kneel, crouch, and/or crawl
Climb stairs and/or ladders
Stand dynamically to perform a function and move to perform another
Stand statically in one place to perform a function without changing location
Reaching- Extending hand(s) and arm(s) in any direction
Lift up to fifty (50) pounds and carry a distance of twenty (20) feet
Push and/or pull up to fifty (50) pounds a distance of twenty (20) feet
Talk and hear; verbally express ideas and impart information or instructions
Use hands to finger, grasp, and/or feel; the ability to pick, pinch with fingers, type, seize, hold, apply pressure, or turn with hands; and perceive attributes of objects and materials, such as size, shape, temperature, or texture, by touching with fingertips
Visual: Close- clear vision at 20 inches or less Distance- clear vision at 20 feet or more Color- ability to identify and distinguish colors. Peripheral- ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point. Depth- three-dimensional vision, ability to judge distances and spatial relationships. Adjust focus- ability to adjust the eye to bring an object into sharp focus after looking at something at a closer or greater distance

Nice To Haves

Associate or bachelor’s degree in business related or Food Service-related field desirable
Minimum 2 years’ experience in management in a retail/restaurant/Starbucks preferred

Responsibilities

Running Shifts with Customers at Our Core
Solving Problems in the Moment
Creating the Environment
Operate and be responsible for cash register operations
Follows policies and procedures to ensure proper money handling to avoid cash overages or shortages
Adheres to company and state laws related to tobacco and alcohol sales
Maintains backroom and receiving area security and organization
Responsible for general sanitation in the department
Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements
Disposes of trash properly
May assist with baling cardboard or other related duties
May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of a power jack or hand jack
Ensures smooth workflow within department by cooperating with co-workers and superiors
Strives to continuously improve job performance
Responsible for utilization of all company provided Personal Protected Equipment (PPE)
Assists the Starbucks Leader in supervising all associates in department