Assistant/Sr. Assistant Director for Enrollment Visits & Events

Alfred University • Village of Alfred, NY

80d • $46,288 - $48,954

About The Position

The Enrollment Visits and Events Coordinator position is a key member of the enrollment leadership team and is responsible for developing and coordinating an innovative and welcoming campus visit program and experience for prospective students and families. This position oversees all student ambassadors and is responsible for the hiring and training of the ambassadors. The new hire will have the opportunity to utilize institutional data, review current visits and events, and evaluate all visit/event communications in order to implement best practices in student recruitment that affect all aspects of the enrollment funnel.

Requirements

• Excellent organizational and customer service skills.
• Experience managing a budget.
• Ability to effectively and professionally communicate with university faculty and staff at all levels.
• Excellent communication and interpersonal skills.
• Thoughtful attention to detail and creative thinking.
• Strong multitasker and problem solver in high pressure situations.
• Working knowledge of Slate preferred.
• Demonstrable commitment to promoting and enhancing diversity.
• Diversity and Inclusivity hiring/training of students.

Nice To Haves

• Master's Degree in higher education, student affairs, or related field preferred.
• Successful candidate will have at least two+ years of event coordination and customer service experience.

Responsibilities

• Develops, coordinates, and implements strategic annual on-campus and virtual recruitment events such as Mini Events, Open Houses, and Accepted Student Days.
• Meets with Deans and other Student Experience areas on campus each summer to analyze the previous cycle and make recommendations for the upcoming year, then adjusts based on feedback from these constituents.
• Creates programs and processes to ensure exceptional service and experience for on-campus individual and group visits.
• Maintains and updates admissions presentation materials to make sure all information is accurate and consistent.
• Works closely with the Marketing and Communications Department, and Enrollment Operations to promote all events.
• Serves as the main point of contact for all admissions-related programs and events.
• Coordinates all aspects of daily visit programming including: individual visits, high school and special group visits, information sessions, counselor experience programs, etc.
• Works closely with the Summer Programs office to develop visit opportunities for students on and off campus.
• Works closely with specialty areas within enrollment (i.e. arts, international, transfer, graduate, financial aid) to offer various programming/event opportunities.
• Analyzes survey responses and follows professional best practices to continually assess and enhance the visitor experience.
• Creates and regularly evaluates the tour messaging and route consistency.
• Coordinates all aspects of the student tour guide/ambassador program including: hiring, training, supervising of staff as well as providing professional development and leadership experiences.
• Maintains the Lobby appearance and manages staffing of the Front Desk with students or filling in with staff as necessary.
• Presents admissions information sessions to prospective students and families (on-campus, off-campus, virtual).
• Continues to seek out and participate in professional development and training; keeps current with trends.

Benefits

• Salary range: $46,288.99-$48,954.26 annually.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree