Assistant Spa Manager

Four Seasons•Atlanta, GA

2d•Onsite

About The Position

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Meet us in Atlanta, and we'll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!

Requirements

Excellent reading, writing and oral proficiency in the English language.
Excellent communication skills.
A thorough understanding of Spa treatments and The Spa environment.

Nice To Haves

Basic knowledge of Microsoft, One Drive and Book4Time preferred.
Supervisory experience preferred.

Responsibilities

The ability to assist the Director of Spa with the supervision, management and growth of all Spa staff.
The ability to supervise the Spa Staff.
The ability to interview, train, schedule, monitor employee performance, discipline and complete payroll for all personnel who report to him/her.
The ability to monitor the housekeeping standards and mechanical effectiveness of all facilities, report deficiencies as they occur and follow-up.
The ability to maintain a safe and hazard free environment for all staff and guests and promote safety awareness at all times.
The ability to review all suggestions and comments from guests and make necessary adjustments.
The ability to keep accurate and up-to-date records and statistics on the Spa as well as of Spa employees.
The ability to develop all operation manuals for department and implement training programs to ensure the growth of the department.
The ability to ensure timely and effective performance reviews for the department.
The ability to participate in regular staff meetings keep employees informed of hotel policies and changes as well as ways to increase sales and service.
The ability to keep the Director of Spa informed about the department, all employees' performance, and guests concerns and comment
The ability to assist other departments when possible.