Assistant, Social Selling

Saks Fifth Avenue • New York City SFA, NY

92d • $22 - $27

About The Position

Under the direction of the Client Development Manager, Digital, the Social Assistant serves as the expert for supporting the growth of online presence, supporting meaningful content creation, and follower expansion for top level Style Advisors. You must be client focused and take initiative to resolve problems, take initiative to seek out responsibilities and follow through on all projects and tasks.

Requirements

• Minimum of 1-2 years relevant experience working in luxury retail and servicing clients
• Digital marketing & social media experience
• Knowledge of influential fashion publications, websites & blogs
• Knowledge of international designers and contemporary brands in menswear, women's wear, accessories, footwear, & beauty
• Tech savvy and up to date with the latest social media trends and insights
• Strong understanding of company brand
• Available to work a flexible schedule that includes nights, weekends, and holidays
• Has the ability to interact professionally and respectfully with people

Responsibilities

• Serve as an expert for social selling, unique and personal branding (i.e. IG Image), managing storefront on SalesFloor (customized storefront for mobile clienteling & virtual selling), tech tips & tricks, and follower expansion
• Stay up to date on the latest social media trends, best practices and news touchpoints or platforms
• Support the creation & edits social content (IG Stories, Reels, IGTVs)
• Use digital/social media knowledge into integrated marketing concepts, visual identity, content management, brand strategy and social media operation including Facebook, Instagram, TikTok
• Guiding responses to comments & how to actively engage with customers & influencers posts
• Act as a liaison between client and consultant and have the ability to continue client relationships and address all client needs when consultant is not available
• Inspires others with their recommendations, builds trust quickly and can gain cooperation with little disruption
• Always portrays a professional and polished demeanor demonstrating confidence and a positive attitude.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• A variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

What This Job Offers

• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Number of Employees: 5,001-10,000 employees