Assistant Site Automation Lead

Fulfil Solutions • Tanasbourne, OR

11d • $55,000 - $57,000 • Onsite

About The Position

Fulfil is redefining the grocery supply chain through advanced robotics and automation. Backed by world-class investors and led by a seasoned team, we are hiring a Site Automation Lead to provide operational coverage for our automated high speed grocery fulfillment system. In this role, you’ll serve as the bridge between partner operations, maintenance, and Fulfil engineering — ensuring safe, reliable, high-performance system operation. Unique opportunity: Pre-launch, take part in site deployment, from bring-up and commissioning, through partner handover and site acceptance testing, into full production. Requirements: Open availability from mid-January through mid-June, with a standardized production schedule in place by summer 2026.

Requirements

• Experience in robotics, automation, industrial equipment, technical field support, or similar environments.
• Strong mechanical/electrical aptitude and comfort working hands-on with hardware.
• Safety first mentality, adhering to OSHA guidelines while prioritizing a safe work environment.
• Clear communicator with ability to explain complex system behavior simply.
• Calm, detail-oriented decision-maker who performs well under pressure.
• Comfortable using dashboards, logs, and diagnostic tools.
• Reliable, self-motivated, and able to operate with a high degree of ownership.
• Flexible schedule — preference for candidates with open availability.

Nice To Haves

• Exposure to warehouse automation, robotics platforms, PLCs, or industrial systems.
• Familiarity with Linux, telemetry tools, firmware process flows, or diagnostics.
• Experience supporting deployments, pilots, commissioning, or on-call rotations.
• Experience with tools like Slack, Jira, Excel, or digital workflow platforms.

Responsibilities

• System Monitoring & First-Level Diagnostics
• Monitor daytime performance and conduct health checks of Fulfil’s robotic automation systems
• Perform Tier-1 troubleshooting; triage issues, complete minor interventions (e.g., sensor checks, part swaps, clearing obstructions), and support investigations and post-mortems.
• Support maintenance by documenting issues clearly and handing off higher-complexity work.
• Operational Leadership
• Act as the on-call technical and operational escalation point for partner teams.
• Make real-time decisions that balance system uptime, safety, and production needs.
• Track and report reliability metrics to contribute toward achieving uptime goals.
• Ensure a safe operating environment through routine audits and adherence to procedures.
• Cross-Functional Collaboration
• Communicate system behaviors and findings to robotics, firmware, software, and product engineering teams.
• Participate in structured testing, validation, and rollout of new features and hardware.
• Contribute to root-cause investigations and provide actionable feedback to engineering.
• Help refine operating procedures and support continuous improvement initiatives.
• Partner Support & Training
• Provide steady, high-confidence technical support to onsite partner operators.
• Train partner team members on best practices for system interaction, recoveries, and safety.
• Ensure partners feel supported, informed, and empowered in daily operations.

Benefits

• Early-stage exposure to a fast-scaling robotics company.
• The salary range for this position is $55,000 - $57,000 plus stock and benefits. Pay within the range is based on candidate experience, job-specific skills, education, and work location.
• Full medical, dental, vision, and 401(k) benefits.
• A supportive, high-ownership operational culture.
• Opportunities to work closely with engineering and help shape a live automation system.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed