Assistant Showroom Manager

Gypsum Management and Supply•Jacksonville, NC

25d•Onsite

About The Position

The Assistant Showroom Manager will work in a retail capacity managing the frequent interaction with walk-in as well as telephone customers. The employee will be responsible for Counter Sales and the execution of taking customer orders and entering them into our computer system. They will assist in merchandising products and maintaining a clean and organized store. This is a customer service focused role.

Requirements

Minimum of three years of successful sales experience
Purchasing and inventory experience
Bachelor’s degree preferred
Effective team player and leader with strong communication skills
Experience in and knowledge of the construction industry and building materials strongly preferred
Bilingual in English and Spanish preferred
Strive to do the right thing by displaying trust and integrity
Embody servant leadership principles by putting the needs of others first and valuing diverse perspectives
Demonstrated ability to work independently and on a team, including leading, executing, and/or delegating as needed
Establish and maintain effective working relationships across all levels of the organization
Champion an inclusive work environment and empower others to bring their full selves to the workplace
Ability to self-manage, show initiative, be proactive, and drive results
Communicate professionally, both verbally and in writing, with coworkers and customers
Ability to remain in a stationary position approximately 50% of the time
Frequent movement within the office to operate basic office machinery
Ability to operate basic office machinery
Ability to communicate effectively with team members and management to exchange accurate information
Ability to problem solve and prioritize tasks
Ability to manage stress related to deadlines and ongoing projects
Ability to multitask
Ability to receive and analyze information
Ability to quickly communicate solutions if problems occur
Ability to demonstrate a high degree of sound judgment and initiative

Nice To Haves

Bachelor’s degree preferred
Experience in and knowledge of the construction industry and building materials strongly preferred
Bilingual in English and Spanish preferred

Responsibilities

Oversee the process of taking orders at the sales counter and over the phone
Build relationships with customers
Ability to learn company distribution system to enter orders
Develop product knowledge to assess needs and recommend solutions to customer needs
Seek out new products or strategies to grow showroom sales
Assist in maintaining, organizing, and replenishing merchandise in store
Establish standards and best practices for displaying materials and managing the overall store layout, appearance, and cleanliness
Assist with inventory and quoting jobs to customers
Manage customer pick-up process and experience
Understand profit margins and create opportunities to increase sales through margin improvements or upselling additional or related products