Assistant Shift Manager - EVS - Grave Shift/Overnights

PENN Entertainment • Plainville, MA

75d • $48,000 - $55,000

About The Position

At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Requirements

• Outgoing, energetic and enthusiastic attitude
• Enjoy hosting others
• Comfortable initiating conversations and creating a fun environment with guests
• Bachelor's degree (B.A./B.S.) from an accredited four-year college or university is preferred
• Two years supervisory experience
• Two years prior cleaning and/or janitorial experience
• Proficient in Microsoft applications (Excel, Access, Word)
• Must speak English
• Excellent oral communication skills
• Proven guest service skills and experience
• Proven leadership skills: a role model who leads by example
• Ability to stand for extended periods of time and work in a noisy environment
• Mobility requirements include bending, pushing, pulling, overhead lifting, turning and reaching
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs.

Responsibilities

• Fostering a fun environment
• Being a gracious host to all guests and co-workers
• Promoting a positive influence in the community and participating in company-sponsored events
• Ensuring efficient staffing levels managing hiring, promotion, demotions and termination decisions
• Maintaining communication between departments to include trading information between shifts
• Ensuring overall cleanliness and guest service both internally and externally
• Overseeing department and shift specific training for all department and areas zones
• Ensuring that keys, pans and brooms, and equipment are checked in and out accurately
• Ensuring equipment is returned clean and ready for next user and holding staff accountable for such
• Serving as EVS liaison in committee meetings and leading such when requested
• Creating and posting weekly schedule, at least one week in advance
• Managing overtime to ensure that it is scheduled, monitored, communicated and approved by the manager
• Ensuring that performance reviews are completed and presented in a timely manner
• Approving employee's payroll hours daily by each applicable shift

Benefits

• Day-one medical coverage
• 401(k) matching
• Annual performance bonus
• Paid time off

What This Job Offers

• Job Type: Full-time
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees