Assistant Services Manager

Anthem • Anthem, AZ

4d • $39,000 - $50,000

About The Position

Hand & Stone (Anthem, AZ) seeks an energetic, reliable Asst Services Manager with Hand & Stone experience to assist in managing daily operations, lead/mentor service (massage therapists, estheticians) & customer care teams (Sales Associates), and ensure exceptional quality. Drive sales, customer service, and team leadership across all service lines.

Requirements

• 1-2 yrs Hand & Stone sales/customer service, service provider (massage/esthetics)
• Strong sales record
• Knowledge of all services/products
• Excellent communication/organization
• Self-motivated leader
• Liability insurance (if applicable)
• Independent/team player
• Flexible schedule

Nice To Haves

• Zenoti experience preferred

Responsibilities

• Assist Spa Director
• Oversee all departments (Sales, Massage, Esthetics)
• Achieve sales goals
• Train/coach service providers & sales
• Monitor inventory
• Ensure excellent service (including advanced treatments & customized plans)
• Handle admin (inventory, sales reports)
• Promote services
• Build client relationships
• Maintain spa environment
• Participate in training
• Assist with events
• Meet with management
• Email service teams
• Conduct quarterly evaluations
• flexible schedule (30-35 hrs/wk, incl. 1 weekend day & evening)

Benefits

• Health Insurance Rimbursement
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Free food & snacks
• Signing bonus
• Competitive base + commission
• Bonuses
• Sick pay
• Discounts
• Referral bonuses
• Contests
• Growth

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees