Assistant Service Manager

CoolSys • Pinellas Park, FL

16h • Onsite

About The Position

CoolSys solves complex challenges in refrigeration, air conditioning, heating, engineering, and energy management, serving over 45,000 customer locations nationwide. With over 3,700 associates, CoolSys provides tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions. Services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, optimization, engineering design, energy resilience, asset recycling, and multi-site rollouts. Based in Southern California since 2007, CoolSys serves various industries including retail, food service, commercial, data centers, industrial, and pharmaceuticals. This role, Light Commercial ASM 1, supports the ASM 2 by overseeing daily office operations, ensuring high customer service, efficient processes, and achieving sales goals for CoolSys.

Requirements

• High school diploma or equivalent.
• Proven experience in retail, with at least 1-2 years in a supervisory or assistant managerial role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and handle high-pressure situations effectively.
• Good understanding of sales strategies and commercial customer needs.
• Familiarity with retail management software and POS systems.
• Strong organizational and problem-solving skills.
• Basic knowledge of inventory control and stock management.
• Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
• Ability to use typical business tools including E-Mail, Word, Excel, etc.

Nice To Haves

• A college degree in Business, Management, or a related field a plus.

Responsibilities

• Ensure high-quality service to both retail and commercial customers, addressing inquiries, and resolving any issues.
• Assist in training, motivating, and supervising staff, ensuring they provide excellent customer service and adhere to company standards.
• Help implement sales strategies to meet or exceed office targets. Monitor performance metrics and support the team in achieving commercial goals.
• Assist with stock control, ensuring product availability for both retail and business customers. Monitor inventory levels and conduct regular stock checks.
• Ensure smooth daily office operations, including opening and closing procedures, and ensure the office is well-maintained and organized.
• Build and maintain relationships with commercial clients, understanding their needs and providing solutions tailored to their business requirements.
• Ensure compliance with safety regulations to provide a safe working environment.
• Assist with office reports, sales analysis, and other administrative tasks as required.
• Performs other duties as assigned.

Benefits

• Competitive pay: $21-24/hr
• Medical, Dental, Vision and Prescription coverage.
• Paid vacation, holidays, and floating holiday.
• 401(K) with Company match.
• Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
• Tuition reimbursement.
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
• Pet Insurance.
• Legal Plan, and ID Theft Protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees