Experienced Assistant Service Manager/Shop Dispatcher

Advantage Auto GroupBridgeview, IL
27d

About The Position

Join a High-Performing, Customer-Focused Team! Advantage Chevrolet of Bridgeview is searching for a dependable and Experienced Automotive Dispatcher to become a part of our fast-paced service department. If you are well-organized, excel under pressure, and possess a solid understanding of automotive repair workflows, we want to hear from you!

Requirements

  • Solid understanding of dealership service operations.
  • Ability to multitask and adapt in a dynamic environment.
  • Excellent communication and organizational skills.

Nice To Haves

  • Preferred 2+ years of experience as an automotive dispatcher.
  • Xtime experience is a plus.

Responsibilities

  • Efficiently assign repair orders to technicians based on skill level and availability.
  • Maintain a balanced workload and maximize technician productivity throughout the day.
  • Monitor progress of repairs and ensure services are completed in a timely manner.
  • Collaborate with service advisors to prioritize work and manage customer expectations.
  • Communicate clearly and consistently with the entire service team.

Benefits

  • Competitive pay based on experience.
  • Full-time position with benefits.
  • 401(k), health, dental, and vision insurance.
  • Paid time off and employee discounts.
  • Supportive team environment and opportunities for career growth.
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