Assistant Service & Express Lube Advisor

Dimmitt Chevrolet•Clearwater, FL

About The Position

Dimmitt Chevrolet in Clearwater, FL is looking for a Assistant & Express Lube Service Advisor. This is an outstanding opportunity to join a 100 year old and highly regarded family owned dealership. We offer our associates a team environment, great benefits and ongoing training and support.

Requirements

Must possess a valid Florida driver's license
Must have a good driving record
Must be able to pass a criminal background check
Must be able to pass a pre-employment drug test
Absolute honesty and integrity
A clean, well-groomed and professional appearance
An upbeat and enthusiastic attitude
A strong, reliable and punctual work ethic
Possess a sense of urgency
Willingness and ability to learn proven processes

Nice To Haves

Service advisor with General Motors experience a bonus
CDK experience is also helpful

Responsibilities

Present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer's published maintenance schedule and requirements
Build rapport with the customer to promote customer satisfaction and customer retention
Greet customers in a timely, friendly manner and obtain pertinent vehicle information
Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications
Generate and provide customer with a complete and accurate estimate of repair
Establish and communicate completion time of repair with customer and technician
Follow prescribed procedures for customer post follow-up
Have the ability to be an active listener and effectively communicate