Assistant Service Advisor - Subaru of Olathe
About The Position
Do you want to help transform the auto industry? Come let Subaru of Olathe show you just how Remarkable you can be! At Subaru of Olathe, our mission is to create a powerhouse of high-impact teams and leaders, deliver an exceptional and unforgettable experience for every guest every time, elevate and grow our manufacturer brands in our markets, and operate with discipline and focus to achieve operational and financial success. We are challenging the norm when it comes to both the car buying process and the employee experience, and as a Subaru of Olathe teammate, you will play a direct role in that mission. We value individuals who: Stay curious by seeking different perspectives, learning constantly, and adapting quickly Make it matter by maximizing impact and focusing on what matters most Win together by operating with a team first perspective Be caring by genuinely caring for and supporting others Act with courage by choosing courage over comfort in their decisions and actions, even when it is hard to do. At Subaru of Olathe we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT SUBARU OF OLATHE!
Requirements
- Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
Nice To Haves
- Customer service experience preferred
Responsibilities
- Greet and assist guests, answer phone calls, and assist with setting appointments
- Assist in identifying a mechanical problem by asking investigative questions or by performing a visual inspection and/or road test
- Confer with customers about inspection results, recommend corrective procedures, and prepare work order for needed repairs
- Prepare a repair order showing time, cost and labor estimates for service
- Write a brief description of the customer's concern on the repair order to help the technician locate the problem
- Explain the work performed and the repair order charges to the customer
- Other duties as assigned by Management
Benefits
- Competitive Pay: $20/hour
- Flexible Work Schedule: Full-time
- Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
- Training and Development Opportunities for All Employees
- Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
- Educational Reimbursement: General and specialized technical automotive degrees
- Employee Assistance Programs
- Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
