Assistant Service Advisor - Land Rover San Diego

Land Rover San Diego / Jaguar San Diego • San Diego, CA

118d • $20 - $28

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Land Rover San Diego has an outstanding opportunity for an Assistant Service Advisor to join their team! This is a great opportunity to learn the skills needed to be an effective Service Advisor.

Requirements

• High School Diploma or equivalent required
• 1+ years of service writing experience highly preferred but not required
• Experience in automotive dealerships is a strong plus
• Current valid driver's license required
• Strong organizational skills and attention to details
• Excellent verbal and written communication skills
• Excellent customer service skills
• Ability to work retail hours of dealership

Responsibilities

• Welcome customers and ensure they receive prompt, courteous and effective service
• Interact with customers via phone and in person to determine service needs and prioritize required services
• Use a consultative approach to educate customers on services and products
• Managing loaner car software and providing support for the loaner car program
• Become a service drive product genius
• Serve as a liaison between technicians and customers
• Assist with moving and relocating vehicles
• Provide administrative support to Service Advisors

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED