Assistant Security Director

GardaWorld • Chicago, IL

402d • $70,000 - $70,000

About The Position

The Assistant Security Director at GardaWorld is responsible for overseeing security services provided to clients in Chicago, ensuring high standards of customer service and compliance with contracts. This role involves liaising with clients, managing staff, and maintaining effective relationships to promote the company's security services.

Requirements

• A college degree in business or a related field.
• Minimum 3 years of management experience.
• Ability to understand financial reports and establish credibility with clients.

Responsibilities

• Supervise the day-to-day security service provided to the facilities and ensure service is of the highest standards.
• Develop and maintain effective relationships with clients and employees, serving as the liaison between GardaWorld, clients, and assigned staff.
• Meet regularly with clients to address problems, offer solutions, provide status updates, communicate needs, and ensure contract compliance and customer satisfaction.
• Participate in the recruitment, selection, orientation, training, and continual development of staff assigned to the accounts.
• Routinely visit and inspect supervisors and security officers assigned to accounts, reviewing reports, providing training & guidance, and ensuring compliance with contract specifications and GardaWorld policy.
• Maintain thorough knowledge of post specifications, post orders, instructions, patrol areas, emergency procedures, staffing requirements, and client policies.
• Assist in the development and implementation of staffing schedules, budgets, payroll, and other reports.
• Ensure compliance with all federal, state, and local regulations in assigned accounts.
• Recommend new approaches, policies, and procedures to improve efficiency of department and services performed.

Benefits

• Medical
• Dental
• Vision
• 401K

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree