Assistant Security Account Manager

American Security Programs-posted about 1 year ago

Full-time • Entry Level

Metairie, LA

Administrative and Support Services

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The Assistant Security Account Manager is responsible for supporting the Account Manager in overseeing security operations at a designated site, ensuring compliance with post orders and client instructions. This role involves supervising security personnel, managing access control, and maintaining effective communication with clients and staff. The position requires a proactive approach to security management and a commitment to providing excellent customer service.

Assist the Account Manager with all supervisory, training, and operations functions at the assigned post.
Coordinate all aspects of executing the security contract at the assigned location.
Assign work tasks to Security Professionals and direct their work throughout the day.
Supervise, motivate, coach, and train Security Professionals, evaluating their performance and making recommendations regarding assignments.
Maintain and update the Post Order manual and ensure the post is properly maintained, cleaned, and organized.
Conduct interviews and evaluate new employees, providing on-the-job training as needed.
Oversee all reports, logs, and communications generated by the Security Department.
Manage and supervise all sub-units within the Security Department, such as fire control room and command center.
Respond to minor incidents and ensure appropriate action is taken, with reports completed in a timely manner.
Identify personnel problems and forward issues to the Account Manager or Field Supervisor as appropriate.

5 years or more in security and/or TWIC site environment experience.
Clean Louisiana driver's license.
Ability to pass DISA drug screen: hair, urine, and BAC test.
TWIC card (no receipts).
Ability to stand and walk for long periods of time.
Experience working outdoors in various elements.
Minimum high school diploma or equivalent.
Minimum three to five years of professional-level experience in security, law enforcement, or military.

College education or business classes.
Experience in scheduling, operations, or other functions of the security industry.
Ability to write effective and concise reports in neat, legible handwriting.
Working knowledge of Microsoft Office software and email.

Medical, dental, vision, basic life, AD&D, and disability insurance.
Enrollment in the company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
Eight paid holidays annually, five sick days, and four personal days.
Vacation time offered at an accrual rate of 3.08 hours biweekly.

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