Assistant Security Account Manager

Allied Universal Security-posted 2 months ago

Full-time • Entry Level

Waukegan, IL

5,001-10,000 employees

Administrative and Support Services

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Allied Universal is looking to hire an Assistant Account Manager. The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.

Assist with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location.
Assign work tasks to Security Professionals and direct their work throughout the day.
Supervise, motivate, coach and train Security Professionals.
Evaluate the work performance of Security Professionals and make recommendations regarding assignments.
Ensure that Post Order manual and all other post and training information is being properly maintained and updated.
Conduct interviews and evaluate new employees.
Conduct on-the-job training of new employees assigned to post.
Oversee all reports, logs and pass downs generated by and for the Security Department.
Manage and supervise all sub-units within the Security Department.
Respond to minor incidents that occur, ensuring appropriate action is taken.
Identify personnel problems occurring at posts and forward issues to Account Manager or Field Supervisor.
Make recommendations for counseling and/or disciplinary action.
Respond to client or site emergencies as they arise.
Maintain positive client/security relationships through frequent tenant/client contact.
Occasionally perform Security Professional type job duties on an as-needed basis.

Minimum high school diploma or equivalent.
Minimum three (3) - five (5) years of professional-level experience required.
Prior experience in the security industry, law enforcement and/or military required.
Must possess a valid state Guard License or have applied for one prior to employment.
Must possess a valid Driver's License with at least one year of driving experience.
Energetic and focused personality with a demonstrated ability to take initiative.
Strong customer service orientation required.
Outstanding verbal and written communication skills required.
Ability to train and coach others.

College education or business classes.
Experience in scheduling, operations or other functions of security industry.
Ability to write effective and concise reports in neat, legible handwriting.
Working knowledge of Microsoft Office software and email.

Medical, dental, vision, basic life, AD&D, and disability insurance.
Enrollment in our company's 401 (k) or Supplemental Income Plan.
Eight paid holidays annually, five sick days, and four personal days.
Vacation time offered at an accrual rate of 3.08 hours biweekly.

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