Assistant Security Account Manager

Allied Universal • Elk Grove, CA

383d • $79,997 - $79,997

About The Position

The Assistant Security Account Manager at Allied Universal is responsible for supporting the Account Manager in overseeing security operations at a designated site. This role involves supervising security personnel, ensuring compliance with post orders, and maintaining effective communication with clients. The position requires strong leadership skills, customer service orientation, and the ability to manage multiple tasks effectively.

Requirements

• Minimum high school diploma or equivalent.
• Three to five years of professional-level experience required.
• Prior experience in the security industry, law enforcement, and/or military required.
• Must possess a valid state Guard License or have applied for one prior to employment.
• Valid Driver's License with at least one year of driving experience and a clean driving record required.
• Strong customer service orientation with the ability to resolve client issues professionally.
• Outstanding verbal and written communication skills required.
• Ability to train and coach others effectively.

Nice To Haves

• College education or business classes.
• Experience in scheduling, operations, or other functions of the security industry.
• Working knowledge of Microsoft Office software and email.

Responsibilities

• Assist the Account Manager with all supervisory, training, and operations functions at the assigned post.
• Assign work tasks to Security Professionals and direct their work throughout the day.
• Supervise, motivate, coach, and train Security Professionals.
• Evaluate the work performance of Security Professionals and make recommendations regarding assignments.
• Maintain and update the Post Order manual and ensure the post is properly maintained, cleaned, and organized.
• Conduct interviews and evaluate new employees in coordination with the Account Manager.
• Provide on-the-job training for new employees and ensure they understand post orders and emergency procedures.
• Oversee reports, logs, and communications generated by the Security Department.
• Manage and supervise all sub-units within the Security Department, such as fire control room and command center.
• Respond to minor incidents and ensure appropriate action is taken and reports are completed.
• Identify personnel problems and forward issues to the Account Manager or Field Supervisor.
• Make recommendations for counseling and/or disciplinary action, and execute such actions as directed.
• Respond to client or site emergencies and maintain positive client/security relationships.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED